Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Guadalupe Parra

Chicago

Summary

Surgical Assistant with extensive experience at Midland Oral Surgery, skilled in patient care and instrument sterilization. Proven ability to enhance operating room efficiency and support surgical teams through effective communication and teamwork. Bilingual in Spanish and English, committed to continuous learning and maintaining high standards of safety and professionalism.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Surgical Assistant

Midland Oral Surgery And Implant Centers
10.2023 - Current
  • Assisted during oral surgical procedures, ensuring efficient instrument availability and cleanliness.
  • Prepared patients for surgery, providing necessary information to alleviate concerns.
  • Sterilized instruments and maintained surgical equipment, adhering to safety protocols.
  • Supported surgeons by anticipating needs and efficiently passing instruments during procedures.
  • Trained new staff on best practices for surgical assistance and safety protocols.
  • Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.

Surgical Assistant

Millennium Park Oral Surgery
08.2021 - 09.2023
  • Assisted in patient preparation and post-operative care, ensuring comfort and safety.
  • Prepared surgical instruments and materials, maintaining sterile environment for procedures.
  • Supported oral surgeons during procedures by providing necessary tools and suctioning as needed.
  • Maintained accurate inventory of surgical supplies, facilitating efficient workflow in the operating room.
  • Monitored patient vital signs during surgeries, reporting any changes to the surgical team promptly.
  • Educated patients on pre- and post-operative instructions, enhancing overall patient experience.
  • Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
  • Enhanced operating room efficiency by preparing surgical instruments and equipment ahead of scheduled procedures.
  • Assisted with transfer of patients from recovery room to operating room, providing care and support.

Lead Surgical Assistant

Lincoln Park Institute
09.2019 - 08.2021

Assisted surgeon with dental extractions and implants.

Sanitized instruments utilized during patient procedures.

Expedited room preparation following patient discharge.

Scheduled appointments for new and returning patients.

Utilized OMSVision software consistently in program operations.

Submitted daily claims for all patients seen.

Customer Service Cashier

Dunkin Donuts & Baskin Robbins
06.2016 - 11.2019
  • Processed customer transactions efficiently using POS systems.
  • Assisted in maintaining cleanliness and organization of work area.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Collaborated with team members to ensure smooth store operations.
  • Managed cash register, balancing cash drawers accurately at shift end.
  • Monitored inventory levels, assisting in restocking as needed.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.

Housekeeper

Hilton Garden Inn Hotel
03.2017 - 07.2018
  • Cleaned guest rooms and common areas to ensure high standards of cleanliness and guest satisfaction.
  • Assisted with laundry operations, maintaining organization and efficiency in linen management.
  • Implemented cleaning protocols that enhanced safety and hygiene measures throughout the hotel.
  • Collaborated with team members to optimize workflow during peak occupancy periods.
  • Conducted inspections of rooms post-cleaning to maintain quality control standards and address any issues immediately.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Education

High School Diploma -

Back Of The Yards College Prep
Chicago, IL
06.2017

Skills

  • Professionalism
  • Continuous learning attitude
  • Organizational growth
  • Certified in CPR/AED
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Patient care
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • HIPAA compliance
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Task prioritization
  • Goal setting
  • Bilingual Spanish -English

Certification

CPR Certified

BLS Certification

AED

Languages

English

Timeline

Surgical Assistant

Midland Oral Surgery And Implant Centers
10.2023 - Current

Surgical Assistant

Millennium Park Oral Surgery
08.2021 - 09.2023

Lead Surgical Assistant

Lincoln Park Institute
09.2019 - 08.2021

Housekeeper

Hilton Garden Inn Hotel
03.2017 - 07.2018

Customer Service Cashier

Dunkin Donuts & Baskin Robbins
06.2016 - 11.2019

High School Diploma -

Back Of The Yards College Prep
Guadalupe Parra