Guadalupe Loera Marquez
Summit
Summary
Professional Summary
Motivated and client-focused professional with over five years of experience delivering exceptional service in fast-paced environments. Adept at handling high-volume customer interactions, resolving issues efficiently, and maintaining accuracy under pressure. Bilingual in English and Spanish, with a strong foundation in communication, organization, and confidentiality.
Overview
6
6
years of professional experience
Work History
Catering Associate
Portillo's
Summit
10.2019 - Current
- Coordinate and prepare catering orders for events, ensuring accuracy, quality, and timeliness
- Provide excellent customer service and collaborate with team members under fast-paced conditions
- Train new staff on catering procedures and food safety standards
- Maintain a clean, organized workspace and assist with order logistics
Student Classroom Observer
Chicago Area
- Observed diverse classroom settings across grade levels as part of educational coursework
- Gained practical insight into teaching methods, classroom management, and student engagement
- Reflected on classroom dynamics to strengthen understanding of student-centered learning
Education
Bachelor's Degree Candidate - Education
Saint Xavier University
Chicago, IL06-2027
Associate - Liberal Arts
Moraine Valley Community College
Palos Hills, IL05-2023
High School Diploma -
Argo Community High School
Summit, IL05.2021
Skills
- Customer Service & Communication
- Time Management & Organization
- Leadership and teamwork Management (CRM)
- Cash Handling & Payment Processing
- Attention to Detail & Accuracy
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
- Professionalism & Confidentiality
- Adaptability & Quick Learning
Honors Affiliations
- Phi Theta Kappa Honor Society, 2022
- Educational Honor Society, 2024
Classroom Experience
Student Classroom Observer, Various Schools - Chicago Area, Observed diverse classroom settings across grade levels as part of educational coursework, Gained practical insight into teaching methods, classroom management, and student engagement, Reflected on classroom dynamics to strengthen understanding of student-centered learning
Timeline
Catering Associate
Portillo's
10.2019 - Current
Student Classroom Observer
Bachelor's Degree Candidate - Education
Saint Xavier University
Associate - Liberal Arts
Moraine Valley Community College
High School Diploma -
Argo Community High School
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