Motivated and client-focused professional with over five years of experience delivering exceptional service in fast-paced environments. Adept at handling high-volume customer interactions, resolving issues efficiently, and maintaining accuracy under pressure. Bilingual in English and Spanish, with a strong foundation in communication, organization, and confidentiality.
Student Classroom Observer, Various Schools - Chicago Area, Observed diverse classroom settings across grade levels as part of educational coursework, Gained practical insight into teaching methods, classroom management, and student engagement, Reflected on classroom dynamics to strengthen understanding of student-centered learning