Guadalupe Landa
Cicero
Overview
6
6
years of professional experience
Work History
Hub Specialist
Shipbob
North Aurora
11.2024 - Current
- Assisted in training new staff on warehouse procedures and safety protocols.
- Oversaw daily operations to ensure adherence to company standards.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Facilitated communication between departments to improve information sharing and collaboration.
Team Leader
ShipBob
Cicero
07.2021 - 11.2024
- Led team in daily operations and workflow management.
- Trained new staff on best practices and safety protocols.
- Facilitated communication between departments for streamlined operations.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Reviewed completed work to verify consistency, quality, and conformance.
Fulfillment Associate
Shipbob
Cicero
09.2020 - 07.2021
- Picked and packed customer orders accurately for timely dispatch.
- Operated warehouse equipment to move products efficiently.
- Ensured a clean and organized workspace for safe operations.
- Followed proper packaging requirements depending on order size and type.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Labeled cartons correctly prior to shipping outbound packages.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Warehouse Packer
Bauderer Packaging
Addison
03.2020 - 09.2020
- Inspect items for quality before packing to prevent defects and returns.
- Follow safety protocols while handling equipment and materials in the warehouse.
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
High School Diploma -
Pritzker College Prep
Chicago, IL06-2020
Skills
- Safety protocols
- Team leadership
- Staff training
- Effective communication
- Problem solving
- Time management
- Multitasking
Languages
Spanish
Native/ Bilingual
Timeline
Hub Specialist
Shipbob
11.2024 - Current
Team Leader
ShipBob
07.2021 - 11.2024
Fulfillment Associate
Shipbob
09.2020 - 07.2021
Warehouse Packer
Bauderer Packaging
03.2020 - 09.2020
High School Diploma -
Pritzker College Prep