Dedicated professional with strong skills in customer service and cash office operations. Proven ability to train and mentor staff while ensuring operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Key Carrier
Marshalls
Chicago, IL
08.2024 - 06.2026
Managed cash office operations, including cash handling, balancing registers, and preparing daily deposits.
Led and coached cashiers to promote credit card applications, improving customer sing-ups and sales performance.
Resolved customer concerns and handled disputes professionally to ensure customer satisfaction.
Scheduled and organized associate shifts, ensuring efficient staffing and smooth daily operations.
Passenger Assistant
Prospect Air Service
Chicago, IL
12.2024 - 05.2025
Provided wheelchair assistance to passengers ensuring safe and comfortable transportation throughout the airport.
Responsible for verifying passenger documentation and travel authorization prior to boarding, ensuring secure and efficient transportation between airport terminals.
Maintained high standars of customer service while working efficiently under pressure.
Manager
Tapanco Restaurante
Guerrero, Mexico
03.2022 - 06.2024
Directed daily operations to enhance service efficiency and customer satisfaction.
Trained and mentored staff, fostering a collaborative team environment.
Developed a system for tracking inventory and ordering supplies as needed.
Supervised events, ensuring timely delivery of services and efficient organization of operations.
Cosmetic Consultant
Mary Kay
Guerrero, Mexico
09.2019 - 06.2024
Managed independent sales through in person consultations and social media marketing, driving product sales and developing strong client relationship.
Distributed product samples to promote customer interest and boost sales conversion.