Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guadalupe Antonio Gomez

Chicago

Summary

Dedicated professional with strong skills in customer service and cash office operations. Proven ability to train and mentor staff while ensuring operational efficiency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Key Carrier

Marshalls
Chicago, IL
08.2024 - 06.2026
  • Managed cash office operations, including cash handling, balancing registers, and preparing daily deposits.
  • Led and coached cashiers to promote credit card applications, improving customer sing-ups and sales performance.
  • Resolved customer concerns and handled disputes professionally to ensure customer satisfaction.
  • Scheduled and organized associate shifts, ensuring efficient staffing and smooth daily operations.

Passenger Assistant

Prospect Air Service
Chicago, IL
12.2024 - 05.2025
  • Provided wheelchair assistance to passengers ensuring safe and comfortable transportation throughout the airport.
  • Responsible for verifying passenger documentation and travel authorization prior to boarding, ensuring secure and efficient transportation between airport terminals.
  • Maintained high standars of customer service while working efficiently under pressure.

Manager

Tapanco Restaurante
Guerrero, Mexico
03.2022 - 06.2024
  • Directed daily operations to enhance service efficiency and customer satisfaction.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Supervised events, ensuring timely delivery of services and efficient organization of operations.

Cosmetic Consultant

Mary Kay
Guerrero, Mexico
09.2019 - 06.2024
  • Managed independent sales through in person consultations and social media marketing, driving product sales and developing strong client relationship.
  • Distributed product samples to promote customer interest and boost sales conversion.

Education

Bachelor of Science - Marketing

Universidad Autonoma De Guerrero
Chilpancingo, Guerrero, Mexico
09-2023

Skills

  • Store operations
  • Employee scheduling
  • Cash Office
  • Customer service
  • Adaptability

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Passenger Assistant

Prospect Air Service
12.2024 - 05.2025

Key Carrier

Marshalls
08.2024 - 06.2026

Manager

Tapanco Restaurante
03.2022 - 06.2024

Cosmetic Consultant

Mary Kay
09.2019 - 06.2024

Bachelor of Science - Marketing

Universidad Autonoma De Guerrero
Guadalupe Antonio Gomez