Conducted individual counseling sessions under supervision addressing a range of mental health concerns
Assisted in development and implementation of treatment plan tailored to each client's needs
Documented client progress in confidential files.
Advocate for client's to access necessary services, benefits, and resources.
Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.
Wheelchair Attendant
Prospect Airport Services
09.2019 - 08.2022
Assists and transports passengers requiring wheelchair assistance to/from assigned gate and/or from their arriving flights.
Read appropriate paperwork to identify name, international flight information, date, and special service request details to ensure special needs passengers are taken to correct gate destination.
Perform aisle chairs which safely lifts passengers up/downstairs, seats of aircraft and in/out of wheelchairs.
Collaborated effectively with airline staff to ensure seamless coordination of services for passengers requiring wheelchair assistance.
Server
Portillos
05.2018 - 04.2019
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Created orders, documented special requests, and followed up with kitchen personnel to foster top-quality service and minimize complaints
Prepared beverages and filled food orders for customers.
Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Education
Bachelor of Science in Psychology -
Western Illinois University
Macomb
05.2023
High School Diploma -
Gurdon S. Hubbard High School
Chicago
06.2019
Skills
Spanish: Fluent in speaking, conversational in writing
Case Documentation
Crisis Intervention
Building rapport
Stress Management Strategies
Confidential records
Certification
IM+CANS, 10/2024
Timeline
Mental Health Professional
Touch Of Wholeness Psychological Services LLC
08.2023 - 06.2024
Wheelchair Attendant
Prospect Airport Services
09.2019 - 08.2022
Server
Portillos
05.2018 - 04.2019
Bachelor of Science in Psychology -
Western Illinois University
High School Diploma -
Gurdon S. Hubbard High School
IM+CANS, 10/2024
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LINSEI MURPHYLINSEI MURPHY
Office Manager at Smith Psychological Services, LLCOffice Manager at Smith Psychological Services, LLC