Griffin Pennekamp
Bolingbrook,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a sales trainee position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Waiter
Cheesecake Factory Inc
07.2025 - Current
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Waiter
La Sorella di Francesca
04.2021 - Current
- Expert at recommending meal selections as restaurant requires waiters to be intimately familiar with all menu selections, which tend to change frequently along with its extensive wine list and delectable dessert menus.
- Took initiative when large parties were booked to ensure that all preparations down to the smallest details were addressed to ensure the best dining experience for the customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Antique Sales Assistant
Gargoyles LLC
03.2016 - 09.2020
- Assisted in sourcing and purchasing antiques in France for resale, ensuring their authenticity and market value.
- Assisted in assuring the shipments from France to Nashville were processed and cleared for shipment.
- Passionate about learning and committed to continual improvement.
- Handled furniture for residential and commercial accounts.
- Provided on-time, and dependable transportation with a safe driving record.
- Assisted with customer sales in store and road shows.
Waiter
Olive Garden Italian Restaurant
10.2015 - 03.2021
- Provided excellent customer service to diners.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Consulted on menu suggestions diners, delivered food and drinks in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved any customer issues that arose.
Cashier
Grocery Store Jewel Osco Store
10.2014 - 09.2015
- Proficient in operating cash register, processing payments, and handling cash, with zero discrepancies or errors.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs while attending high school.
Education
AA Degree -
Volunteer Community College
Gallatin, TN01.2016
HS Diploma - undefined
Neuqua Valley High School
Naperville, IL01.2013
Skills
- Proficient in Microsoft Office tools
- Proficient in Adobe Creative Suite
Timeline
Waiter
Cheesecake Factory Inc
07.2025 - Current
Waiter
La Sorella di Francesca
04.2021 - Current
Antique Sales Assistant
Gargoyles LLC
03.2016 - 09.2020
Waiter
Olive Garden Italian Restaurant
10.2015 - 03.2021
Cashier
Grocery Store Jewel Osco Store
10.2014 - 09.2015
HS Diploma - undefined
Neuqua Valley High School
AA Degree -
Volunteer Community College
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