Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretchyn Bills

Mulberry Grove

Summary

Dedicated Dog Groomer with a proven track record at Pet Designs, excelling in animal handling and customer service. Expert in grooming techniques and stress reduction, I foster strong client relationships while ensuring a safe, hygienic environment. Committed to continuous learning, I stay updated on industry trends to enhance pet care quality.

Overview

3
3
years of professional experience

Work History

Dog Groomer

Pet Designs
05.2023 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.

Dog Groomer

Luci's Landing
10.2022 - 05.2023
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
  • Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.

Groomer's Assistant

Home Away From Home
05.2022 - 10.2022
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Assisted the groomer in grooming, bathing, drying dogs and doing nails
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Prepared and administered medications and treatments as prescribed by veterinarian.

Education

Certificate - Dog Grooming

QC Pet Careers
Lawrenceville, IL
10-2022

Skills

  • Patience and empathy
  • Animal handling
  • Customer service
  • Appointment scheduling
  • Reliability and punctuality
  • Pet grooming techniques
  • Nail trimming
  • Continuous learning attitude
  • Clipper proficiency
  • Scissor skills
  • Safety procedures
  • Sanitation practices
  • Gentle restraint methods
  • Verbal and written communication
  • Animal first aid
  • Canine CPR
  • Stress reduction techniques
  • Tool sanitation methods
  • Facility policies and procedures
  • Canine behavior
  • Grooming and bathing
  • Attention to detail
  • Honest and dependable

Timeline

Dog Groomer

Pet Designs
05.2023 - Current

Dog Groomer

Luci's Landing
10.2022 - 05.2023

Groomer's Assistant

Home Away From Home
05.2022 - 10.2022

Certificate - Dog Grooming

QC Pet Careers

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