Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Johnson

Springfield

Summary

Accomplished supervisor with a strong history at Park Avenue Thrift, focused on increasing team productivity via strategic planning and effective management. Demonstrated skills in customer service and decision-making resulted in enhanced customer satisfaction through prompt inquiry resolution and streamlined workflows. Passionate about building a motivated and high-performing team atmosphere.

Overview

2023
2023
years of professional experience

Work History

Supervisor

Park Avenue Thift
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Security Officer

Dupree Security Group
04.2021 - 06.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Deliver Driver

Priority Property Realtors
03.2014 - 10.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

General High School Classes

South Shore
Chicago, IL
05.1985

Skills

  • Training and mentoring
  • Goal orientation
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision making
  • Strategic planning
  • Team building

Timeline

Security Officer

Dupree Security Group
04.2021 - 06.2022

Deliver Driver

Priority Property Realtors
03.2014 - 10.2020

Supervisor

Park Avenue Thift

General High School Classes

South Shore

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Gregory Johnson