Graysen Stewart Woolery

This was a family owned pizzeria, with a very small staff, which is why I assumed such a wide range of responsibilities. There were many days that I was the only person on shift besides the kitchen staff.

• Demonstrated strong multitasking skills by addressing dining customers, phone orders, and online pick up orders while maintaining exemplary quality of service.
• Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
• Cultivated welcoming relationships with new customers, and strong bonds with reoccurring customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Responded to inquiries from callers seeking information.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash and credit card transactions with excellent accuracy levels including over the phone orders.
• Communicated efficiently with in person and over the phone customers.
• Counted the money in cash drawers at beginning and the end of shifts to maintain accuracy.
• Prepared food with accuracy and time efficiency, always making sure to customer satisfaction.

• Pleasantly interacted with customers during hectic periods to promote a positive environment.
• In order to provide seamless transactions I always maintained a friendly demeanor while taking orders, providing correct change, and making sure that the customer received exactly what they ordered.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Handled phone orders and ensured that the customer received them exactly as they ordered it.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Supported servers by bussing and cleaning the tables upon patrons departure.
• Increased restaurant efficiency by maintaining an organized and cleanly host stand. Including menus, reservation logs, and seating charts.

• Developed strong product knowledge to provide informed recommendations based on customer budget and arrangement style.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Responded to customer requests for products, services, and pricing information.
• Created floral arrangement's based on color theory and seasonal trends.

• Promoted a welcoming atmosphere by greeting customers promptly and addressing their needs with time efficiency and a positive demeanor.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

• Worked to prepare the studio during seasonal changes by reorganizing.
• Planned and prepared for on-location and studio shoots.
• Edited, toned, captioned, and uploaded photographs for publication.
• Conducted pre-shoot consultations to discuss clients' needs and preferences for optimal results.
• Continuously improved technical skills by staying updated on industry trends and new equipment.
• Sourced an selected props and backdrops.

• Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
• Increased sales by providing excellent customer service and extensive product knowledge of olive oil.
• Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.
• Developed a loyal clientele base by offering tailored recommendations based on individual preferences.