Summary
Overview
Work History
Education
Skills
Timeline
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Graem Menzer

Elmhurst,IL

Summary

Dynamic and results-driven professional with extensive experience at Procom Enterprises, excelling in installing and programming advanced security and smart home systems. Proven leadership in project management and team training, complemented by expertise in Unifi Networking and exceptional client relations. Recognized for achieving 78 five-star reviews, reflecting commitment to quality and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Lead Technician

Procom Enterprises
10.2021 - Current
  • Install and program burglar, fire and carbon monoxide alarm systems in residential and commercial settings
  • Install, program, maintain and troubleshoot wired and wireless networks in commercial and residential settings, including wire management, wire pulling, patch panel termination & wire certification
  • Install, program and maintain camera systems
  • Install and program various smart lighting systems, smart shades, smart locks and smart thermostats
  • Install of Light Electrical including electrical outlets, light switches, bending EMT conduit, flex conduit and wire mold
  • Maintain personal work vehicle
  • Gained 78 public 5 star reviews from clients

Project Manger (Promoted From Lead Technician)

Modern Media Tech
03.2016 - 10.2021
  • Meeting with prospective clients to find solutions that meet their best needs
  • Interview, hire, train and oversee work of new recruits
  • Attend manager meetings to allocate manpower for various projects
  • Install and maintain audio systems, home theater systems, TV mounts, video walls, projectors, and interactive touch displays
  • Install and maintain Keyless entry systems including fishing door frames
  • Install wireless and podium microphone setups for live sound and conference rooms

Manger (Promoted From Clerk)

Cheap Tobacco
11.2014 - 03.2016
  • Mange product inventory, place orders and adjusted prices in accordance to State and Federal regulations
  • Interview, train and hire employees
  • Answer questions and maintain professional and affable relationship with customers

Technician

Einstein Audio Systems
06.2012 - 11.2014
  • Install Low Voltage wiring in residential and commercial settings with applicable building codes
  • Install and service audio systems, home theaters and camera systems

Education

High School Diploma -

Madison Area Technical College
Madison, WI

Skills

Trained in:

  • Unifi Networking
  • Lutron RA2 Smart Lighting and Shades
  • Clare Control Security and Smart Home
  • Quolsys Security
  • 2 Gig Security
  • Sonos Audio
  • IP Cameras
  • Xfinity CXI
  • URC / Total Control

Timeline

Lead Technician

Procom Enterprises
10.2021 - Current

Project Manger (Promoted From Lead Technician)

Modern Media Tech
03.2016 - 10.2021

Manger (Promoted From Clerk)

Cheap Tobacco
11.2014 - 03.2016

Technician

Einstein Audio Systems
06.2012 - 11.2014

High School Diploma -

Madison Area Technical College
Graem Menzer