Grace Weiss
Joliet,IL
Summary
Reliable professional with a solid background in childcare and customer service. Known for resolving issues swiftly while maintaining high standards of safety and engagement for children. Committed to fostering positive interactions that enhance relationships with clients and parents alike, ensuring an enjoyable and secure environment.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Walt's Employee
Walt's Ice Cream
Joliet, Illinois
03.2026 - Current
- Resolved customer issues through knowledgeable and friendly service, enhancing satisfaction.
- Identified customer needs promptly, ensuring quick resolutions.
- Engaged customers in meaningful conversations, fostering positive relationships.
- Organized and prioritized tasks to achieve service objectives and enhance workflow.
- Executed daily responsibilities with precision, ensuring smooth operations.
Babysitter
Family Members
11.2021 - Current
- Supervised children's activities to ensure safety and promote engagement.
- Organized playtime to foster creativity and enhance social skills.
- Engaged children in various games to promote fun and interaction, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Communicated positively with children and guardians.
- Communicated effectively with parents regarding children's behavior and needs.
- Maintained a clean and safe environment for children's play and learning.
- Organized and cleaned home after activities by picking up toys and straightening up the playroom.
Student Affairs Assistant
Otterbein University
09.2025 - 12.2025
- Managed sensitive student information with discretion while maintaining compliance with FERPA regulations.
- Streamlined filing system and entered data to enhance organization and accessibility.
- Handled phone correspondence with clients to address inquiries and provide timely information.
- Processed forms, reports, logs, and records to ensure accurate and efficient documentation for human resources.
Concessions Worker
Heaps Giant Pumpkin Farm
09.2023 - 10.2024
- Oversaw daily operations of concession stand, prioritizing efficient service delivery and high customer satisfaction.
- Developed streamlined processes for order fulfillment, reducing wait times during peak hours.
- Trained new staff on food safety protocols and effective cash handling procedures.
- Managed inventory, tracking supplies to reduce waste and ensure availability.
- Maintained cleanliness and organization of area and equipment to meet hygiene standards.
Education
High School Diploma -
Plainfield South High School
Plainfield, IL05-2025
No Degree - Zoo And Conservation Science
Otterbein University
Westerville, OHSome College (No Degree) - Nursing
Joliet Junior College
Joliet, IL09-2026
Skills
- Customer service
- Food safety practices
- Inventory management
- Problem resolution
- Time management
- Effective communication
- Active listening
- Multitasking
- Good Telephone Etiquette
- Youth engagement
- Self-motivated
Volunteer work
- Organized a fundraiser for Bridget's Cradles with the crochet club at my high school that I co-founded. We sold crochet roses and had a mini bake sale as well.
- I volunteered often at Feed My Starving Children for requirements pertaining to my National Honors Society.
- Educated young people about strategies for driving discussions and promoting social changes in Girl Scouts.
Languages
English
Native/ Bilingual
French
Elementary
Accomplishments
- National Honors Society
- Presidential Scholarship Recipient (Otterbein, OH)
- Silver Award in Girl Scouts
Timeline
Walt's Employee
Walt's Ice Cream
03.2026 - Current
Student Affairs Assistant
Otterbein University
09.2025 - 12.2025
Concessions Worker
Heaps Giant Pumpkin Farm
09.2023 - 10.2024
Babysitter
Family Members
11.2021 - Current
High School Diploma -
Plainfield South High School
No Degree - Zoo And Conservation Science
Otterbein University
Some College (No Degree) - Nursing
Joliet Junior College