Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Voyles

Granite City

Summary

Detail-oriented professional with diverse experience in customer service and educational support. Known for strong organizational skills and a calm demeanor, effectively managing tasks in fast-paced environments. Ready to leverage expertise to enhance operational efficiency and guest experiences.

Overview

7
7
years of professional experience

Work History

Teaching Assistant

Golden Apple Foundation
Rock Island, IL
07.2025 - 07.2025
  • Collaborated with educators to prepare instructional materials and resources for lessons.
  • Supported individual student needs through constructive feedback and encouragement.
  • Ran social events by organizing materials and socializing with students
  • Worked on-call overnight shifts for residence halls

Front Desk Attendant

YWCA
Rock Island, IL
02.2025 - 07.2025
  • Greeted and assisted guests, ensuring a welcoming environment at front desk.
  • Managed check-in and check-out processes, maintaining accurate guest records.
  • Responded to guest inquiries and resolved issues promptly to enhance satisfaction.
  • Collaborated with team members to ensure seamless daily operations at front desk.

Sandwich Artist

Subway
Granite City, IL
06.2022 - 08.2022
  • Crafted sandwiches following standard procedures for quality and presentation.
  • Ensured cleanliness and organization of workstations to maintain food safety standards.
  • Provided exceptional customer service by addressing inquiries and fulfilling special requests.
  • Assisted with inventory management, ensuring adequate stock levels of ingredients and supplies.

Cafe Barista

Augustana College Dining Services
Rock Island, IL
08.2020 - 05.2022
  • Crafted espresso-based beverages to meet customer preferences and enhance satisfaction.
  • Maintained cleanliness of workstations and equipment to ensure compliance with health standards.
  • Provided exceptional customer service, effectively handling inquiries and resolving complaints.
  • Assisted in training new baristas on coffee preparation techniques and operational procedures.

Dining Services Student

Augustana College Dining Services
Rock Island, IL
08.2018 - 05.2022
  • Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
  • Managed cash transactions accurately, maintaining accountability for all funds received during shifts.
  • Participated in regular inventory checks, ensuring adequate stock levels were maintained without excessive waste or spoilage.
  • Chopped or prepared ingredients and cooked food items for meals.
  • Stored and organized incoming food and supplies.

Education

Bachelor of Arts - Elementary Education

Augustana College
Rock Island, IL
05-2022

Skills

  • Positive attitude
  • Computer skills
  • Relationship building
  • Calm and patient demeanor

Timeline

Teaching Assistant

Golden Apple Foundation
07.2025 - 07.2025

Front Desk Attendant

YWCA
02.2025 - 07.2025

Sandwich Artist

Subway
06.2022 - 08.2022

Cafe Barista

Augustana College Dining Services
08.2020 - 05.2022

Dining Services Student

Augustana College Dining Services
08.2018 - 05.2022

Bachelor of Arts - Elementary Education

Augustana College
Grace Voyles