Summary
Overview
Work History
Education
Skills
Timeline
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Grace Skinner

Galesburg

Summary

Hardworking and dedicated to making my work environment more successful. Skilled in efficient multitasking and strong communication, the ability to learn things quickly, and I foster exceptional customer experiences, ensuring satisfaction and loyalty while maintaining cleanliness and adherence to health standards. Very driven and motivated to succeed at any job I do.

Overview

9
9
years of professional experience

Work History

Mixologist

Big Catz BBQ
07.2021 - Current
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Increased bar revenue by designing seasonal drink menus that attracted new clientele.


Waitress

Sidetrax Bar & Grill
07.2019 - 07.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Waitress

Jimmy's Pizza
07.2019 - 07.2020
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Barista

Starbucks
01.2017 - 03.2018
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Cashier

Menards Inc. - Home Improvement
02.2016 - 01.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Galesburg High School
Galesburg, IL

No Degree - General Studies

Carl Sandburg College
Galesburg, IL

No Degree - Human Services

Southern New Hampshire University
Hooksett, NH
05-2027

Skills

  • Patience and empathy
  • Efficient multitasking
  • Cleanliness and sanitation
  • Strong communication
  • Adaptability
  • Ability to learn quickly

Timeline

Mixologist

Big Catz BBQ
07.2021 - Current

Waitress

Sidetrax Bar & Grill
07.2019 - 07.2021

Waitress

Jimmy's Pizza
07.2019 - 07.2020

Barista

Starbucks
01.2017 - 03.2018

Cashier

Menards Inc. - Home Improvement
02.2016 - 01.2017

High School Diploma -

Galesburg High School

No Degree - General Studies

Carl Sandburg College

No Degree - Human Services

Southern New Hampshire University

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Grace Skinner