Grace Raap
Elgin
Summary
Dynamic professional with a proven track record of excellence, showcasing strong leadership and adaptability. Excelled in customer service, ensuring safety and satisfaction while demonstrating expertise in effective problem-solving. Demonstrates ability to manage teams, handle transactions, and resolve customer issues effectively in a fast-paced environment. Seeking to transition into a new field where these skills can drive success and foster positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Babysitting/Housesitting/Dog Sitting
Various Families
06.2022 - Current
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each household's needs.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Enhanced overall client experience by offering additional services such as house sitting, plant care, and mail collection during pet-sitting assignments.
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet-sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Earning referrals and positive testimonials from satisfied pet owners.
- Cleaned out and scooped litter trays and food and water bowls to provide a clean environment for pets.
Lifeguard
Aqua-Guard Management Inc.
05.2024 - 08.2024
- Certified and maintained proficiency in first responder skills such as First Aid, AED, and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Hostess/Cashier Team Lead
Macianos Pizzeria and Pastaria
07.2021 - 08.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and re-stocking inventory simultaneously.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Trained, mentored, and developed new cashiers on best practices for maintaining a professional demeanor and efficient work habits.
- Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.
Freelance Model
Alivia Gray Studios
05.2022 - 05.2023
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated, and professional throughout long shoots and events.
- Secured repeat bookings through outstanding professionalism and versatility.
- Promoted photography services by posing for social media, and photo shoots.
- Assisted in selecting locations for photo shoots, enhancing the aesthetic appeal of campaigns.
Assistant Wedding Coordinator
Alivia Gray Studios
09.2022 - 09.2022
- Conferred with event staff at event site to coordinate details.
- Supported lead coordinator in day-of responsibilities, ensuring a smooth flow of activities throughout the event.
- Streamlined communication between clients, vendors, and staff for seamless event execution.
- Managed setup and breakdown of event decor, working closely with design team to execute bridal couple's vision accurately.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, inquiries, resourcing, risk mitigation, and proposal development for the event.
Education
Bachelor of Arts - Health Studies On The Pre-Dental Track
University of Iowa
Iowa City, IA05-2027
High School Diploma -
Central High School
Burlington, IL05-2023
Skills
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Team collaboration
- CPR, AED, and First Aid certified
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Cash handling and management
- Professionalism and courtesy
- Adaptability and dependability
Certification
- First Aid Certification - American Heart Association.
- CPR/AED for the Professional Rescuer - American Red Cross.
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- Dancing
- Traveling
- Baking and experimenting with recipes
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Advocating for The JED Foundation
Timeline
Lifeguard
Aqua-Guard Management Inc.
05.2024 - 08.2024
Assistant Wedding Coordinator
Alivia Gray Studios
09.2022 - 09.2022
Babysitting/Housesitting/Dog Sitting
Various Families
06.2022 - Current
Freelance Model
Alivia Gray Studios
05.2022 - 05.2023
Hostess/Cashier Team Lead
Macianos Pizzeria and Pastaria
07.2021 - 08.2023
- First Aid Certification - American Heart Association.
- CPR/AED for the Professional Rescuer - American Red Cross.
Bachelor of Arts - Health Studies On The Pre-Dental Track
University of Iowa
High School Diploma -
Central High School
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