Grace Padgett
Mount Prospect
Summary
Driven leader with proven success at River Trails Park District and Culver’s, enhancing team performance and customer satisfaction. Excelled in staff training, POS system operation, and fostering inclusive environments. Demonstrated creativity in problem-solving and exceptional customer service, significantly improving engagement and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Before and After School Care Leader
River Trails Park District
08.2023 - Current
- Developed strong relationships with students, parents, and colleagues through open communication and collaboration.
- Maintained accurate records of student progress, attendance, and behavioral issues, ensuring timely interventions when necessary.
- Promoted a culture of respect and inclusion by modeling appropriate behavior and addressing incidents promptly.
- Strengthened students' critical thinking skills through engaging group projects and games.
Shift Leader
Culver’s
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Dealt with customer feedback and complaints in a respectful and helpful matter.
- Worked with a team of people off all ages and maintained healthy and positive work relationships.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Opened and closed restaurant frequently.
Education
John Hersey Highschool
Arlington Heights, IL05.2026
Skills
Patience and Tolerance
Creativity and Innovation
Customer Service
Team Leadership
Cash Handling
Punctual and Reliable
Store Opening and Closing
Heavy Lifting
POS System Operation
Verbal and written communication
Staff Training and Development
Certification
Blood Borne pathogen certified
CPR certified
Hobbies and skills
I am a traditional artist and a tattoo artist, I spend most of my free time doing art related projects and trying new materials and skills. I'm a very fast learner and enjoy trying new things.
Timeline
Before and After School Care Leader
River Trails Park District
08.2023 - Current
Shift Leader
Culver’s
05.2022 - Current
John Hersey Highschool
Blood Borne pathogen certified
CPR certified
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