Grace Formolo
East Peoria
Summary
I offer a strong foundation in customer service and teamwork, and I am eager to learn and excel in different environments. I am ready to use and develop attention to detail and communication skills in the beauty advisor role at Sally Beauty, which could potentially advance my skills in the beauty industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Sheboygan, WI + East Peoria, IL
12.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with dispensing, labeling, and packaging.
- Solved customer problems in person or over the phone by assisting with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Emergency Department Technician
Aurora Health Care
Sheboygan, WI
02.2024 - 12.2024
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Enhanced patient care by assisting nurses and physicians during medical procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Participated in ongoing training programs to stay current on best practices in emergency medicine.
CNA
Cedar Community
West Bend, WI
01.2023 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Cosmetology Certificate. - Cosmetology
Tricoci University of Beauty Culture
Peoria, IL03-2026
High School Diploma -
West Bend East High School
West Bend06-2023
Skills
- Problem-solving skills
- Team collaboration
- Stocking shelves
- Processing payments
Certification
- Certified Nursing Assistant.
- CPR/AED Certified.
Timeline
Pharmacy Technician
Walgreens
12.2024 - Current
Emergency Department Technician
Aurora Health Care
02.2024 - 12.2024
CNA
Cedar Community
01.2023 - 01.2024
Cosmetology Certificate. - Cosmetology
Tricoci University of Beauty Culture
High School Diploma -
West Bend East High School