Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Grace Butler

Hawthorn Woods

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Enterprise Account Executive

FlexPrint
03.2023 - Current
  • Established strong relationships with key enterprise customers, primarily senior living communities, healthcare and non profit groups, driving customer satisfaction and retention.
  • Consistently exceeded sales targets by proactively identifying and pursuing new business opportunities.
  • Collaborated with internal teams to develop tailored solutions for complex client needs, resulting in increased revenue.
  • Managed a portfolio of high-value accounts, ensuring timely renewals and upselling opportunities.

Licensed Insurance Sales Agent

Healthworks Insurance
08.2022 - Current
  • Drove team revenue totals by bringing in top sales numbers.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Human Resource Content Writer

KAS Electric
05.2022 - Current
  • Utilizes writing, editing and proofreading skills to produce clear and accurate content.
  • Enhances and repurposes existing content for use in employee brochures, handbooks and website.
  • Chooses artwork, select fonts and arrange designs to engage future and present employees.
  • Uses Adobe, Photoshop and Wix to create, edit and submit content.

Sports Reporter

Midland Daily News
01.2022 - 05.2022
  • Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
  • Pitched and developed new ideas, consistently increasing readership with proven sports and reporting expertise.
  • Wrote feature stories for athletes, teams and coaches in the area.

Fitness Attendant

Morey Courts Recreation Center
07.2021 - 04.2022
  • Broadcasted information about events, gym classes and community offerings.
  • Kept fitness areas, machines and spaces clean and orderly for customers.
  • Explained use of exercise equipment to all participants, prioritizing safety at all times.
  • Assisted customers with spotting during lifting exercises.


Sports Journalist

CM Life
02.2019 - 12.2021
  • Reported on Central Michigan University's men's and women's basketball, football, baseball, wrestling and gymnastics teams.
  • Wrote feature story for Central Michigan University quarterback.
  • Wrote editorials on current social issues.
  • Applied understanding of public opinion, social media and traditional media use to create engaging stories.
  • Performed research and fact checking to maintain high standards of journalistic integrity.
  • Delivered podcasts interviewing Central Michigan University baseball and volleyball athletes.

Education

Bachelor of Science - Journalism

Central Michigan University
Mount Pleasant, MI
12.2021

Skills

  • Excellent communicator: Strong writing, speaking and interpersonal skills
  • Proven ability to manage multiple projects and multitask while meeting challenging deadlines and maintaining a demanding schedule; strong analytic skills Strong orientation to detail and accuracy
  • Technology: Proficient in a wide range of Mac and Window programs
  • Quick learner: Demonstrated success and capacity for mastering skills and knowledge, including those with which I have had no prior experience; well-developed knowledge and skills technology allow me to quickly master systems and programs with which I am unfamiliar
  • Understands customer needs while remaining calm and professional under pressure
  • Courteous with strong service mindset
  • Efficient and detail-oriented

Accomplishments

  • Five-year starting setter for Central Michigan University's Division I volleyball team.
  • #1 CMU all-time record holder for most sets played in a career.
  • 4th in all-time career assists.
  • Managed full-time sports career while simultaneously finishing undergraduate studies.
  • Special Olympics Michigan coach for 2018 and 2019 volleyball teams.

Timeline

Enterprise Account Executive

FlexPrint
03.2023 - Current

Licensed Insurance Sales Agent

Healthworks Insurance
08.2022 - Current

Human Resource Content Writer

KAS Electric
05.2022 - Current

Sports Reporter

Midland Daily News
01.2022 - 05.2022

Fitness Attendant

Morey Courts Recreation Center
07.2021 - 04.2022

Sports Journalist

CM Life
02.2019 - 12.2021

Bachelor of Science - Journalism

Central Michigan University
Grace Butler