Glenn Joseph
Chicago
Summary
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Freight Flow Associate
Sam's Club
2025.10 - Current
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Trained new associates on operational procedures, improving team efficiency and service quality.
- Implemented safety protocols, ensuring compliance with company standards and reducing workplace incidents.
- Assisted in merchandising strategies, contributing to improved product visibility and customer engagement.
Environmental Services Housekeeper
Rush Medical Center
2023.12 - 2024.09
- Sanitized patient rooms, bathrooms, and common areas to meet hospital standards.
- Maintained cleanliness in all facility restrooms and high-traffic areas.
- Participated in training on effective cleaning methods and safety protocols.
Utility Worker
Compass Group
2019.10 - 2023.07
- Ensured cleanliness and organization of work areas and equipment.
- Removed trash, debris, and liquid waste to uphold hygiene.
- Disassembled, cleaned, inspected, repaired, reassembled, and tested machinery components for optimal performance.
Reservations Manager
U-Haul
2014.04 - 2019.02
- Coordinated vehicle availability and customer scheduling for moving truck rentals and storage units.
- Managed reservations while maintaining accurate records of customer interactions.
- Assisted customers with booking modifications and inquiries to enhance service efficiency.
Customer Service Representative
Entreprise
2000.10 - 2012.07
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Processed orders and managed customer accounts utilizing CRM software.
- Conducted follow-up calls to ensure prompt fulfillment of customer needs.
Education
Associate of Applied Science - Computer Science
Chicago State University
Chicago, IL1991-05
Skills
- Infection control and sanitation
- Safety protocols and compliance
- Equipment handling and maintenance
- Waste management strategies
- Customer service excellence
- Effective communication skills
Certification
- Forklift Safety & Operation
- OSHA 10
- September 2025
Timeline
Freight Flow Associate
Sam's Club
2025.10 - Current
Environmental Services Housekeeper
Rush Medical Center
2023.12 - 2024.09
Utility Worker
Compass Group
2019.10 - 2023.07
Reservations Manager
U-Haul
2014.04 - 2019.02
Customer Service Representative
Entreprise
2000.10 - 2012.07
Associate of Applied Science - Computer Science
Chicago State University