Giulia Demacopoulos
Hickory Hills
Summary
An ambitious Assistant Manager in Customer Service, known for high productivity and efficiency in task completion. Skilled in conflict resolution, team leadership, and staff supervision to enhance customer satisfaction. Successful in communication, problem-solving, and adaptability, ensuring smooth operations and quality service delivery.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Stacked Pancake House
Oak Lawn
07.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Led team engagement to assist cross-functional departments and achieve goals
- Maintained knowledge of company products and services to promptly resolve complaints and concerns
Server
Stacked Pancake House
Oak Lawn
06.2018 - Current
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders
- Assisted in training new servers
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment
- Provided exceptional service to high volume of daily customers
Education
High School Diploma -
Amos Alonzo Stagg High School
Palos Hills, IL05-2022
Bachelor of Science -
Moraine Valley Community College
Palos Hills, IL05-2023
Bachelor of Science - Nursing
University of Wisconsin, Madison
Madison, WI05-2027
Skills
- Employee training
- Staff supervision
- Communication skills
- Customer service
- Conflict resolution
- Inventory management
- Time management
- Organizational skills
Timeline
Assistant Manager
Stacked Pancake House
07.2023 - Current
Server
Stacked Pancake House
06.2018 - Current
High School Diploma -
Amos Alonzo Stagg High School
Bachelor of Science -
Moraine Valley Community College
Bachelor of Science - Nursing
University of Wisconsin, Madison
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