Gissel Salazar Lopez
Melrose Park
Summary
Dynamic professional with a strong background in customer service and administrative support at Dalinsky's Environmental Cleaning Inc. Proven ability to maintain confidentiality while managing sensitive information. Recognized for attention to detail and fostering teamwork, enhancing client satisfaction through effective communication and multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Secretary
Dalinsky's Environmental Cleaning Inc.
09.2022 - 08.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Cashier/Server
WOW! Pizzeria
03.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma -
East Leyden Highschool
Franklin Park, IL12-2023
Skills
- Customer service
- Friendly, positive attitude
- Attention to detail
- Teamwork and collaboration
- Multitasking
- Flexible and adaptable
- Verbal and written communication
- Office administration
- Organization
Timeline
Secretary
Dalinsky's Environmental Cleaning Inc.
09.2022 - 08.2024
Cashier/Server
WOW! Pizzeria
03.2022 - 11.2022
High School Diploma -
East Leyden Highschool
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