GISELE JACKSON
Justice
Summary
Experienced Legal Secretary and Office Manager skilled in Personal Injury, Labor Law, Commercial, and Securities Litigation. Proficient in office operations, administrative support, and legal compliance. Managed two Chiropractic clinics and excel in Customer Service. Adept at maintaining confidentiality, managing schedules, and enhancing office efficiency.
Experienced with managing legal documents and providing comprehensive administrative support. Utilizes strong organizational skills to ensure efficient office operations and case management. Knowledge of legal research, document drafting, and client communication.
Overview
29
29
years of professional experience
Work History
Legal Secretary – Security & Commercial Litigation
Sidley Austin LLP
07.2002 - 12.2018
- Coordinated travel arrangements for attorneys attending out-of-town conferences, client meetings or depositions.
- Technical Proficiency of firm’s software.
- Drafted, reviewed, and revised legal documents, including pleadings, briefs, complaints, and motions.
- Provided professional and courteous customer service to clients.
- Entered attorney’s billable and non-billable hours.
- Requested conflict reports on potential new clients.
- Managed attorney calendars and schedules.
Office Manager/Legal Secretary – Personal Injury
Ronald Gafford, & Assocs.
01.1990 - 05.2002
- Collected detailed information on client’s automobile accidents.
- Maintained positive relationships with clients, addressed their needs, and ensured their satisfaction.
- Oversaw daily office operations, enduring a smooth and efficient workflow.
- Assisted in the recruitment process, managing job postings, screening candidates, and coordinating interviews.
- Oversaw client inquiries, payroll processing, maintained office supplies, and managed vendor relationships.
Education
Diploma -
John Marshall High School
01.1971
Computer Processing
Malcolm X College (Chicago Urban League)
12.1992
Real Estate Sales
Century 21 Real Estate Academy
08.1989
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Von Steuben High School
01.1970
Skills
- Excellent Customer Service
- Payroll Processing
- Proficiency in Microsoft Excel
- Multitask and prioritize work
- Time management
- Client Communication
- Excellent Critical Thinking
- Organizational skills
- Proficiency in Microsoft Word
- Office Management
- Excellent communication
- Microsoft Outlook
Timeline
Legal Secretary – Security & Commercial Litigation
Sidley Austin LLP
07.2002 - 12.2018
Office Manager/Legal Secretary – Personal Injury
Ronald Gafford, & Assocs.
01.1990 - 05.2002
Computer Processing
Malcolm X College (Chicago Urban League)
Real Estate Sales
Century 21 Real Estate Academy
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Von Steuben High School
Diploma -
John Marshall High School
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