Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giovanni Cedeno

Moline

Summary

Dynamic operations manager with a proven track record at Kraft Heinz, enhancing production efficiency and fostering team collaboration. Skilled in cash flow management and personnel development, I successfully implemented process improvements that elevated output quality and customer satisfaction, driving repeat business and referrals in my own landscaping company.

Experience in Retaining wall builds/ rebuilds

have built many retaining walls all over the qc. Some with permits where required and built to spec with engineered drawling or at minimum a design and 2d plan. At Topscape we understand the foundation and drainage as well as stabilization are some of the most important factors when it comes time to building any wall or patio.

We have built walls from inches tall to over 6ft in height titrated walls single walls straight walls curved walls we have worked with all manufacture of wall including but not limited to Vera lok, County material, Kings wall, Allen block, Dakota stone and many more.

Our process starts with demo or excavation followed by installing geo textural fabric to prevent settlement and consist of crushed compacted gravel in 3 inch lifts setting. Our 1st course with dead blow hammer and geo grid on first level and every 2-3 courses after that we generally build with pin systems to ensure longitivity we dig back at min 4 ft from the face of wall to leave room for clean rock socked pipe and geo grid as well as separation fabric to keep dirt from mixing into drainage zone and compacting as we backfill.

Overview

13
13
years of professional experience

Work History

Owner/Operator

Topscape Landscaping & Lawncare LLC
08.2015 - Current
  • Developed and implemented operational strategies to enhance customer satisfaction and retention.
  • Managed daily business operations, ensuring efficiency and compliance with industry standards.
  • Trained and mentored staff on best practices for service delivery and teamwork.
  • Established strong vendor relationships to improve supply chain efficiency and reduce costs.
  • I do financial management, including budgeting, forecasting, and expense tracking.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

Team Leader

Kraft Heinz
07.2012 - 07.2015
  • Led cross-functional teams to enhance production efficiency and reduce downtime.
  • Implemented process improvements, resulting in streamlined operations and increased output quality.
  • Mentored junior team members, fostering skill development and collaboration within the team.
  • Coordinated inventory management and minimizing waste across departments.
  • Facilitated communication between departments to align goals and improve workflow effectiveness.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Education

GED -

Black Hawk College
Moline, IL
04-2012

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Personnel management
  • Operations oversight
  • Cashflow management
  • Customer service

Timeline

Owner/Operator

Topscape Landscaping & Lawncare LLC
08.2015 - Current

Team Leader

Kraft Heinz
07.2012 - 07.2015

GED -

Black Hawk College
Giovanni Cedeno