Giovanni Martinez
Chicago
Summary
Dynamic and detail-oriented professional with extensive experience as a Warehouse Forklift Operator at Home Depot. Proven expertise in forklift operation and warehouse organization, enhancing efficiency and safety. Recognized for problem-solving abilities and a strong commitment to teamwork, consistently ensuring timely deliveries and streamlined operations.
Overview
11
11
years of professional experience
Work History
Warehouse Forklift Operator
Home Depot
03.2024 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
Construction General Laborer
Valdex Construction
07.2020 - 12.2024
- Improved job site safety by maintaining a clean and organized work environment, promptly addressing potential hazards.
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Improved worksite efficiency by assisting in the organization and preparation of materials and tools for daily roofing tasks.
Assistant Manager
Skydeck Chicago
12.2013 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Coordinated with General Manager in different operational issues and promotional activities.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Education
High School Diploma -
Morton West Highschool
Berwyn,IL06-2013
Skills
- Forklift operation
- Truck loading and unloading
- Warehouse organization
- Problem-solving
- Heavy lifting
- Materials handling
- Safety protocols
- Team collaboration
- Attention to detail
Languages
Spanish
Professional Working
Timeline
Warehouse Forklift Operator
Home Depot
03.2024 - Current
Construction General Laborer
Valdex Construction
07.2020 - 12.2024
Assistant Manager
Skydeck Chicago
12.2013 - 07.2020
High School Diploma -
Morton West Highschool
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