Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ginger Vaughan

Chicago

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Membership Coordinator

Precision Today
08.2024 - Current
  • Membership Retention
  • Provided customer service to customers for plumbing needs
  • Performed Administrative needs adequately

Customer service rep

Roto-Rooter Plumbing & drain service
05.2023 - 08.2024
  • Appointment setting
  • Filed complaints for customers
  • Acted as a liaison between the customer and the dispatcher

Customer Service Rep

Globe Life Insurance
07.2022 - 04.2023
  • Collected Payments for insurance policies
  • Managed Customer complaints
  • Managed customer policies

Customer Service Rep.

Crate and Barrel
10.2019 - 06.2020
  • Scheduled delivery for furniture/Product
  • Assist with any concerns or questions.
  • Placed orders/Billing
  • Data Entry

Executive Receptionist

Resolution Production Studios
03.2018 - 06.2018
  • Greeted clients in a professional manner
  • Sorted mail
  • Assembled Scripts for producers
  • Created Spreadsheets
  • Effectively routing phone calls to the designated person
  • Organized the client’s schedule in booking shoots
  • Building relationships with the clients
  • Operated switchboard efficiently and quickly

Education

High School Diploma -

Downers Grove South
Downers Grove, IL
01-2008

Skills

  • Proficient in Microsoft Office
  • Team player
  • Knowledge in QuickBooks
  • CRM software
  • Active member engagement
  • Prospect engagement
  • Relationships and rapport
  • Member service and support
  • Membership promotions
  • Issue resolution

Certification

Novera Dental assisting school

Timeline

Membership Coordinator

Precision Today
08.2024 - Current

Customer service rep

Roto-Rooter Plumbing & drain service
05.2023 - 08.2024

Customer Service Rep

Globe Life Insurance
07.2022 - 04.2023

Customer Service Rep.

Crate and Barrel
10.2019 - 06.2020

Executive Receptionist

Resolution Production Studios
03.2018 - 06.2018

High School Diploma -

Downers Grove South

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Ginger Vaughan