Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gina Cutro

Park Ridge

Summary

Dynamic Licensed Esthetician with expertise in skin care analysis and client education, honed at New Age Spa Institute. Proven track record in delivering customized treatments while ensuring regulatory compliance and safety protocols. Committed to enhancing client satisfaction through exceptional customer service and tailored skincare regimens, fostering long-term relationships and loyalty.

Overview

29
29
years of professional experience

Work History

Licensed Esthetician

New Age Spa Institute
Des Plaines
09.2024 - 05.2025
  • Provided customized skin care treatments to clients based on their individual skin type and needs.
  • Ensured compliance with safety standards during all procedures.
  • Recommended at-home skincare regimens tailored to each client's individual needs.
  • Maintained a clean work environment by sterilizing tools, cleaning surfaces, and disposing of used supplies appropriately.
  • Kept detailed records of all treatment sessions performed in accordance with state regulations.
  • Educated clients about proper skincare techniques such as exfoliation, moisturizing, sun protection.
  • Provided excellent customer service and skincare treatments to clients.
  • Relaxed clients with facial and body massages, aromatherapy and soothing environments.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Assessed client needs and recommended skin care and anti-aging products.

Teacher's Assistant

District 64
Park Ridge
09.2019 - 08.2024
  • Instructed and monitored students in use and care of equipment and materials.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Supervised children and participated with children in activities.
  • Coordinated with teachers to identify and support students with special needs.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
  • Assisted in organizing and supervising school events and field trips.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Provided one-on-one support to students requiring additional assistance.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Laminated teaching materials to increase durability under repeated use.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Assisted in the development of individualized education plans (IEPs) for special education students.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Assisted faculty members or staff with student conferences.
  • Led discussion sections, tutorials and laboratory sections under teacher direction.

Teacher's Assistant

Messiah Lutheran Preschool & Kindergarten
Park Ridge
11.2015 - 06.2019
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Instructed and monitored students in use and care of equipment and materials.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Utilized educational technology to enhance classroom learning.
  • Supervised children and participated with children in activities.
  • Laminated teaching materials to increase durability under repeated use.
  • Provided one-on-one support to students requiring additional assistance.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
  • Created and maintained a safe and engaging learning environment for all students.
  • Coordinated with teachers to identify and support students with special needs.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Implemented classroom rules and procedures to maintain discipline and order.
  • Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.

Art Teacher

Brickton Art Center
Park Ridge
09.2012 - 06.2015
  • Developed and implemented lesson plans to teach art concepts such as perspective, color theory, drawing, painting and sculpting.
  • Integrated technology into the classroom environment for instructional purposes.
  • Demonstrated techniques in a variety of mediums including charcoal, pastels, acrylics, watercolors and oils.
  • Managed classroom behavior effectively using positive reinforcement strategies.
  • Encouraged students to think critically about artwork and discuss its meaning or purpose.
  • Managed student behavior in classroom with appropriate behavior strategies.
  • Encouraged student creativity with motivation, positive feedback and constructive criticism.
  • Created positive educational climate to promote student learning.
  • Managed supply inventory and budget for art materials, ensuring resources were available for all projects.
  • Developed lesson plans to teach course materials according to schedule.
  • Utilized technology and multimedia tools to enhance teaching and engage students.
  • Organized storage areas and controlled use of materials, equipment and tools to prevent loss or waste.
  • Assessed student artwork and provided constructive feedback to encourage growth and development.
  • Led hands-on projects in painting, sculpture, and digital art, enhancing students' creative skills.
  • Coordinated with other teachers to integrate art into cross-curricular projects, enriching students' educational experience.
  • Managed classroom of up to XX students, fostering an environment conducive to learning and creativity.
  • Presented and designed exciting lessons to actively engage learners.
  • Developed and implemented skill-building activities to build students' abilities.
  • Hung art in classroom and in school hallways to display students' work.
  • Organized and coordinated hands-on artistic activities to encourage active participation, involvement and team work.
  • Selected and obtained materials and supplies and performance pieces to prepare for classroom instruction.

Salon Assistant

Gro Hair Salon
Chicago
06.2010 - 07.2011
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.
  • Provided shampooing services to clients including scalp treatments and conditioning treatments.
  • Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
  • Performed light receptionist duties such as checking clients out upon completion of services rendered.
  • Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Backed up reception desk by answering phones, scheduling appointments, and processing payments.
  • Shampooed, conditioned and rinsed clients' hair.
  • Collected payment from customers and scheduled next appointments.
  • Gave customers scalp massages and adhered to safety and service procedures to maintain customer safety and enhance satisfaction with salon services.
  • Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty.

Bartender

Ten Cat Tavern
Chicago
06.1996 - 07.2011
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided excellent customer service.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Stocked ice bins and coolers as needed throughout shift.
  • Assisted in setting up the bar for service shift.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Provided drink suggestions to customers based on their preferences.
  • Cleansed glasses with sanitizing solution after each use.
  • Developed good working relationships with fellow employees through effective communication.
  • Performed opening and closing duties including restocking supplies.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Poured wine, beer, and cocktails for patrons.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Balanced daily registers and generated sales reports for management.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Collected and organized daily till totals and tips.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Greeted frequent visitors by name and explained new promotions.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.

Licensed Massage Therapist

Palmer House Hilton Hotel
Chicago
01.2000 - 05.2005
  • Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
  • Reviewed patient charts prior to each session in order to identify any new information that may affect treatment plan decisions.
  • Monitored client progress throughout their course of treatment and adjusted plans accordingly if necessary.
  • Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
  • Performed therapeutic massages of soft tissues and joints using hands, fingers, forearms, elbows or massage devices.
  • Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
  • Cleaned and sterilized equipment before each use according to established protocols.
  • Advised customers on products used during the massage such as creams or essential oils designed for relaxation purposes.
  • Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
  • Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.
  • Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
  • Utilized aromatherapy and essential oils to enhance the massage experience and promote relaxation.
  • Maintained cleanliness and sanitation of massage room and equipment, adhering to state regulations and spa policies.
  • Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
  • Performed a variety of massage modalities, including Swedish, deep tissue, and sports massage, to address client health concerns.
  • Conducted client intake interviews to understand specific needs and preferences, tailoring massage techniques accordingly.
  • Worked with oils and treatment aids to improve massage experiences.
  • Kneaded muscles and soft tissues to help clients release tension and improve physical wellbeing.
  • Cleaned table and space between appointments to protect client health.
  • Stocked treatment space with linens, supplies and sterilized instruments.
  • Promoted health and wellness benefits of massage and related therapies to help clients achieve goals.

Education

Licensed Esthetician - Esthetics

New Age Spa Institute
Des Plaines, IL
05-2025

Licensed Massage Therapist - Massage Therapy

Chicago School of Massage Therapy
Chicago, IL
06-2001

Bachelor of Arts - Fine Arts

Columbia College, Chicago
Chicago, IL
06-1998

Skills

  • Skin care analysis
  • Massage therapy
  • Client education
  • Customer service
  • Regulatory compliance
  • Safety protocols

Timeline

Licensed Esthetician

New Age Spa Institute
09.2024 - 05.2025

Teacher's Assistant

District 64
09.2019 - 08.2024

Teacher's Assistant

Messiah Lutheran Preschool & Kindergarten
11.2015 - 06.2019

Art Teacher

Brickton Art Center
09.2012 - 06.2015

Salon Assistant

Gro Hair Salon
06.2010 - 07.2011

Licensed Massage Therapist

Palmer House Hilton Hotel
01.2000 - 05.2005

Bartender

Ten Cat Tavern
06.1996 - 07.2011

Licensed Esthetician - Esthetics

New Age Spa Institute

Licensed Massage Therapist - Massage Therapy

Chicago School of Massage Therapy

Bachelor of Arts - Fine Arts

Columbia College, Chicago

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Gina Cutro