Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gina Cheboub

Downers Grove

Summary

Dependable professional with strong critical thinking, problem-solving, and organizational skills. Proven ability to communicate effectively and collaborate within teams. Experienced in cash register operations and customer service, consistently enhancing guest satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Crew Member

Trader Joe's
Downers Grove
05.2022 - 01.2025
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Updated product labels to reflect accurate pricing.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Offered customers carry-out service at completion of transaction.
  • Collected payments and provided accurate change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
  • Maintained positive working relationship with fellow staff and management.

Team Member

Smoothie King
Downers Grove
05.2021 - 03.2024
  • Performed opening and closing duties as assigned by management.
  • Operated dishwashing machines safely and efficiently.
  • Ensured that all foods were prepared according to health department regulations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Bachelor of Science - Industrial Engineering

University of Wisconsin-Madison
Madison
05-2028

High School Diploma -

Downers Grove North High School
Downers Grove
05-2024

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Hospitality service expertise
  • Stocking and replenishing
  • Time management abilities
  • Attention to detail
  • Operate cash register
  • Cash handling
  • Handling complaints

Accomplishments

  • Graduated with High Honors in high school
  • Was president of my high school's Direct Action volunteering club

Timeline

Crew Member

Trader Joe's
05.2022 - 01.2025

Team Member

Smoothie King
05.2021 - 03.2024

Bachelor of Science - Industrial Engineering

University of Wisconsin-Madison

High School Diploma -

Downers Grove North High School

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Gina Cheboub