Gidi Halperin
Operations Engineer
Tzur Yitzhak,M
Summary
A creative thinker and self-learner, bring a proactive approach to problem-solving.
Known for impeccable organizational and planning abilities, navigate projects with ease, whether working independently or collaboratively within a team.
Experienced IT and Security Engineer with a rich history in support, networks and information security across global high-tech companies and startups.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
IT Operations Engineer
Digital.Ai
06.2022 - Current
- Managed multiple projects, overseeing network upgrades and playing pivotal role in office renovations from technological standpoint.
- Provided system administration, network management, robust security, strategic automation, documentation and incident response.
IT and Security Manager
Cyberint
01.2019 - 01.2021
- Delivered global support for Network, Systems, Cloud, and PT departments.
- Enhanced overall security by conducting and implementing comprehensive risk assessments aligned with CIA model.
- facilitated ISO/IEC certification preparation for departments
IT Integrator and System Support
MYTNET
01.2014 - 01.2019
- Delivered comprehensive remote and on-site client support, orchestrating projects in collaboration with cross-functional IT teams and vendors.
- Maintained detailed inventory records for all company-owned hardware assets, enabling accurate budgeting.
Managed IT Services
Calanit
01.2011 - 01.2014
- Managed and maintained servers and networks for clients (SanDisk, Keter, Magnolia).
- Led hardware upgrade project for improved system capabilities.
- Supervised 3 junior help-desk agents, ensuring efficient work environment.
Tech Support call center high end applications
Partner / Orange
01.2009 - 01.2011
- Maintained high first-call resolution rate through active listening, problem-solving skills, and in-depth product knowledge.
Education
Risk Management for Cybersecurity and IT Managers -
Udemy
Online 05.2020 - 08.2020
Microsoft Azure -
Udemy
Online 01.2020 - 03.2020
CCNA -
Jon Bryce
Tel Aviv, TA 01.2011 - 05.2011
MCSE & MCSA -
Omega College
Kfar Saba 02.2008 - 07.2008
Skills
Timeline
IT Operations Engineer
Digital.Ai
06.2022 - Current
Risk Management for Cybersecurity and IT Managers -
Udemy
05.2020 - 08.2020
Microsoft Azure -
Udemy
01.2020 - 03.2020
IT and Security Manager
Cyberint
01.2019 - 01.2021
IT Integrator and System Support
MYTNET
01.2014 - 01.2019
Managed IT Services
Calanit
01.2011 - 01.2014
CCNA -
Jon Bryce
01.2011 - 05.2011
Tech Support call center high end applications
Partner / Orange
01.2009 - 01.2011
MCSE & MCSA -
Omega College
02.2008 - 07.2008
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