Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gianna Podgorak-Cantu

Chicago

Summary

Experienced Front Desk Receptionist with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

As coaching professional, skilled in developing and executing tailored training programs that elevate athletes' abilities. Proven ability to foster supportive and challenging environment that drives team and individual success. Known for adaptability, reliability, and collaborative approach to meet dynamic needs and achieve goals.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Chicago Yacht Club
08.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Gymnastics Coach

Oaklawn Park District Racquet, Fitness & Gymnastic
02.2023 - Current
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.

Education

GED -

Saint Xavier University
Chicago, IL
05-2028

High School Diploma -

Marist High School
Chicago, IL
05-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Problem-solving skills

Timeline

Front Desk Receptionist

Chicago Yacht Club
08.2023 - Current

Gymnastics Coach

Oaklawn Park District Racquet, Fitness & Gymnastic
02.2023 - Current

GED -

Saint Xavier University

High School Diploma -

Marist High School
Gianna Podgorak-Cantu