Motivated and analytical recent graduate with a Bachelor of Arts degree in psychology, and experience in customer service and hospitality. Seeking a position to apply experience and the opportunity to succeed for professional advancement.
Overview
9
9
years of professional experience
Work History
Bartender
Maple Avenue Pub
Lisle, IL
11.2025 - Current
Crafted specialty cocktails and maintained extensive drink menu knowledge.
Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Managed inventory levels, placing orders to maintain stock of popular beverages.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Anchor Bar
Oswego, IL
02.2021 - Current
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Managed food and beverage orders efficiently, contributing to streamlined service operations.
Trained new staff on menu offerings and proper service techniques, enhancing team performance.
Oversaw daily operations during peak hours, coordinating with kitchen staff to ensure timely delivery.
Lifeguard
Jeff Ellis Management
Aurora, IL
06.2017 - 07.2021
Monitored pool area to ensure safety and compliance with health regulations.
Provided first aid and emergency response during incidents, maintaining calm and control.
Conducted regular safety drills to prepare staff for emergency situations effectively.
Trained new lifeguards on safety protocols, rescue techniques, and equipment use.