Gianna Erias
Montgomery
Summary
Motivated and analytical recent graduate with a Bachelor of Arts degree in psychology, and experience in customer service and hospitality. Seeking a position to apply experience and the opportunity to succeed for professional advancement.
Overview
9
9
years of professional experience
Work History
Bartender
Maple Avenue Pub
Lisle, IL
11.2025 - Current
- Crafted specialty cocktails and maintained extensive drink menu knowledge.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed inventory levels, placing orders to maintain stock of popular beverages.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Anchor Bar
Oswego, IL
02.2021 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, contributing to streamlined service operations.
- Trained new staff on menu offerings and proper service techniques, enhancing team performance.
- Oversaw daily operations during peak hours, coordinating with kitchen staff to ensure timely delivery.
Lifeguard
Jeff Ellis Management
Aurora, IL
06.2017 - 07.2021
- Monitored pool area to ensure safety and compliance with health regulations.
- Provided first aid and emergency response during incidents, maintaining calm and control.
- Conducted regular safety drills to prepare staff for emergency situations effectively.
- Trained new lifeguards on safety protocols, rescue techniques, and equipment use.
Education
Bachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FL08-2024
High School Diploma -
Oswego High School
Oswego 05-2020
Skills
- Highly reliable
- Team player attitude
- Clear and effective communication
- Customer service
- Organizational growth
- Strong multitasking
Timeline
Bartender
Maple Avenue Pub
11.2025 - Current
Server
Anchor Bar
02.2021 - Current
Lifeguard
Jeff Ellis Management
06.2017 - 07.2021
Bachelor of Arts - Psychology
Florida Atlantic University
High School Diploma -
Oswego High School