G'Halia Ali
Chicago
Summary
Dynamic and dependable professional with experience at Sonic and McDonald's, excelling in customer service and teamwork. Proven ability to enhance workflow and ensure customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining cleanliness, committed to delivering a positive dining experience in fast-paced environments.
Experienced with providing exceptional customer service in fast-paced environment. Utilizes teamwork and communication skills to ensure timely and accurate order delivery. Knowledge of cash handling and customer interaction techniques to enhance service quality.
Overview
3
3
years of professional experience
Work History
Carhop and Team Member
Sonic
10.2023 - 05.2025
- Provided prompt and friendly service to customers in a fast-paced environment.
- Maintained cleanliness of dining area and service equipment for operations.
- Collaborated with team members to enhance workflow and improve service speed.
- Processed payments and provided accurate change to ensure smooth customer transactions
- Executed cleaning and safety protocols within facility
- Greeting customers, taking orders, and providing friendly and efficient service, potentially including carhop duties.
- Ensuring orders are filled correctly and packaged neatly.
- Maintaining cleanliness throughout the restaurant, including sweeping, mopping, washing dishes, and sanitizing food preparation areas.
Cashier
McDonald's
01.2022 - 09.2024
- Greeting customers with a smile and providing friendly service
- Handling customer transactions and operating the cash register.
- Ensuring customer satisfaction and creating a positive dining experience
- Working collaboratively with other crew members and managers.
- Taking accurate food orders, both at the counter and drive-thru.
- Communicating effectively to ensure smooth operations , Adhering to McDonald's policies and procedures.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Maintained clean and organized checkout areas to enhance customer experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Braswell High School
Little Elm, TX05-2025
CCMA Certificate And CPR Certificate -
Lagrone Academy
Denton, TX05-2025
Skills
- Good communication
- Drive-thru experience
- Strong work ethic
- Flexible schedule
- Problem-Solving
- Teamwork
- Cleaning and sanitizing
- Time management
- Dependability
- Medical Terminology
- Vital Signs
- CPR
- HIPAA Compliant
- Professional
- Compassionate
Timeline
Carhop and Team Member
Sonic
10.2023 - 05.2025
Cashier
McDonald's
01.2022 - 09.2024
Braswell High School
CCMA Certificate And CPR Certificate -
Lagrone Academy
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