Gerardo Salas
Chicago
Summary
Bilingual customer service professional skilled in cash handling, training, and team collaboration. Proven ability to enhance store operations and drive customer satisfaction.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Cashier/Sales/Customer Service Cashier
Altitude Chicago
Chicago
03.2022 - Current
- Trained new cashiers on procedures and customer service standards.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Collaborated with team members to ensure smooth operations.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier/Customer Service Cashier/sales
Altitude Roscoe Village
Chicago
03.2025 - 01.2026
- Processed customer transactions efficiently at busy retail location.
- Assisted customers with product inquiries and provided recommendations.
- Collaborated with team members to optimize store operations during peak hours.
- Trained new cashiers on register procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Some College (No Degree) - Accounting
University of Illinois At Chicago
Chicago, ILSkills
- Team collaboration
- Bilingual (English and Spanish)
- Customer service
- Training and onboarding
- Cash handling
- Sales techniques
- Point-of-sale system
- Hospitality and accommodation
- Proficient in Roller
- Reliability and punctuality
Languages
English
Full Professional
Spanish
Professional
Certification
CPR Certification - issued November 2025 - November 2027
References
References available upon request.
Timeline
Cashier/Customer Service Cashier/sales
Altitude Roscoe Village
03.2025 - 01.2026
Cashier/Sales/Customer Service Cashier
Altitude Chicago
03.2022 - Current
Some College (No Degree) - Accounting
University of Illinois At Chicago