GERARDO OCAMPO
Wauconda,IL
Summary
Experienced operations manager with over 12 years of success leading teams and managing complex processes in the precious metals industry. Strong track record of improving efficiency, maintaining quality standards, and building strong client relationships. Blends technical knowledge with hands-on leadership and problem-solving skills. Also founded and currently operate a growing product-based business, adding experience in sales, marketing, and business development. Looking to bring my leadership, operational, and customer-focused experience into a new management role where I can continue to grow and make an impact.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Founder and Owner
Luna Lux Collection
01.2024 - Current
- Built and managed a product-based business from the ground up, overseeing logistics, vendor management, and operations.
- Led marketing campaigns and coordinated events, improving customer engagement and brand visibility.
- Managed financials, including budgeting, forecasting, and reconciliation.
- Handled inventory ordering and tracked stock to stay prepared for events and sales.
- Negotiated vendor contracts and developed external partnerships to grow the business.
Refining Manager and Analytical Chemist
Precious Metal Refining Services
01.2012 - 01.2024
- Managed day to day refining operations, ensuring efficient and accurate processing of precious metals.
- Performed analytical chemical testing to determine metal content, purity, and value.
- Introduced quality control steps that improved consistency and reduced errors.
- Built and maintained strong relationships with key clients and suppliers.
- Identified and implemented process improvements to boost productivity and reduce costs.
- Maintained compliance with all safety and environmental regulations.
- Supervised and trained team members, promoting a safe, organized, and productive work environment.
- Handled multiple responsibilities under tight timeframes while maintaining accuracy.
- Resolved customer disputes quickly by staying communicative and focused on solutions.
- Supported sales efforts by offering technical insight and refining expertise.
- Monitored daily operations and coached employees to improve performance and teamwork.
Education
Business Management And Nursing
College of Lake County
Skills
- Operations Management
- Project Coordination
- Process Improvement
- Quality Control & Assurance
- Chemical Analysis & Assay Techniques
- Client Relationship Management
- Technical Sales & Support
- Business Development
- Vendor & Supplier Negotiation
- Team Leadership & Training
- Marketing & Event Coordination
- Strategic Thinking & Problem Solving
- Salesforce CRM (Proficient)
- Entrepreneurship & Innovation
Certification
- Certified Nursing Assistant (CNA)
- Atomic Absorption Spectroscopy
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Timeline
Founder and Owner
Luna Lux Collection
01.2024 - Current
Refining Manager and Analytical Chemist
Precious Metal Refining Services
01.2012 - 01.2024
Business Management And Nursing
College of Lake County
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