Georgina Espinoza
Lombard
Summary
Dynamic professional with expertise in creating customer-focused sales experiences and developing innovative menu items. Proven ability to thrive in fast-paced environments while maintaining high service standards. Strong problem-solving skills and adaptability contribute to enhancing organizational brand and meeting company objectives. Passionate about making a positive impact, particularly in roles involving children.
Overview
12
12
years of professional experience
Work History
Cafe Manager
Starbucks
11.2024 - Current
- Cahier, take customer orders and fulfill transactions
- Barista Certified
- Oversee task assigned to FOH
- Assist customers
- Inventory count and management
- Starbucks Product ordering using LS- Star
- Team Schedule
Barista/ Cashier
QWICK
02.2024 - Current
- Prepares espresso orders for customers and catering using standard measures and recipes.
- Enters orders accurately into POS device; accepts cash and charge payments.
- Replenishes condiments, beverages and general supplies while maintaining cleanliness of the service area.
- Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
- Maintains sanitation and orderliness of all equipment, supplies and utensils.
- Ensures proper food preparation by using approved recipes and following prescribed production standards.
- Keeps display equipment clean and free of debris during meal service.
- Cleans equipment and workstation thoroughly before leaving the area for other assignments.
- Greets customers courteously and interacts in a manner to ensure customer satisfaction.
- Relays relevant concerns from customers to supervisors.
- Serves customers quickly and efficiently, and prevents delays in serving lines.
- Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
- Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
- Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
- Performs other duties as assigned.
Prep cook/ Hot or cold stations
QWICK
02.2024 - Current
- Ingredient preparation: Washing, peeling, cutting, chopping, and dicing ingredients
- Ingredient storage: Labeling and stocking ingredients, and ensuring they are stored properly
- Ingredient measurement: Measuring ingredients and seasonings
- Ingredient assembly: Assembling ingredients according to recipes
- Sauce preparation: Preparing sauces, dressings, and marinades
- Kitchen maintenance: Cleaning and maintaining kitchen equipment, washing dishes, sanitizing surfaces, and taking out trash
- Food safety: Following food safety and sanitation guidelines
- Communication: Calling out orders and relaying progress on tasks
- Assistance: Assisting line cooks and chefs as needed
- Make salads in Salad Made to order station
- Hotline server, serving food from days menu
- Deli section, making sandwiches/wraps from deli section and warming bread/wraps if needed
Summer Day Camp Coordinator
Parkview Collective
Glen Ellyn
06.2025 - 06.2025
- Resolved conflicts among campers to foster a positive environment.
- Conducted daily check-ins to ensure camper well-being throughout the week.
- Monitored camper behavior to uphold safety and adherence to camp rules.
- Communicated effectively with parents regarding camper progress and development.
- Encouraged shy children through individual attention and positive reinforcement.
- Facilitated team-building exercises to enhance camaraderie among counselors and campers.
- Planned and promoted diverse recreational programs for participant engagement.
- Assisted in maintaining cleanliness of common areas after use.
Pinky Promise Dental
04.2023 - 07.2023
- Company Overview: Pediatric Dental Office
- Perform limited clinical duties under the direction of a dentist:
- Equipment preparation and sterilization
- Preparing patients for treatment
- Assisting the dentist during treatment
- Providing patients with instructions for oral healthcare procedures.
- Being compassionate and patient with young ones is key to creating a positive experience
- Worked closely before, during and after procedures
- Special needs patient care
- HIPAA compliance
- Sterilization and Infection Control
- Pediatric Dental Office
Pediatric Dental Assistant
Yummy dental & Orthodontics
07.2022 - 04.2023
- Perform limited clinical duties under the direction of a dentist:
- Equipment preparation and sterilization
- Preparing patients for treatment
- Assisting the dentist during treatment
- Providing patients with instructions for oral healthcare procedures.
- Being compassionate and patient with young ones is key to creating a positive experience
- Worked closely before, during and after procedures
- Special needs patient care
- HIPAA compliance
- Sterilization and Infection Control
- Provided excellent chair-assistance to Dentist in dental procedures with patients under laughing gas.
Manager
Cupitol Coffee & Eatery
12.2021 - 07.2022
- Cahier, take customer orders and fulfill transactions
- Barista
- Open up restaurant get it ready for opening hours.
- Oversee task assigned to FOH
- Assist customers
Food Prep, Delivery
Alonti Catering Kitchen
Chicago
08.2019 - 03.2020
- Intense food preparation for breakfast and lunch orders to-go
- Stocking food and kitchenware necessary for catering orders; stock consisting of heavy kitchen equipment
- Make inventory everyday of kitchenware and food needed for weekly orders
- Keep the work area organized and clutter free.
- Completed assigned tasks with little or no supervision.
- Sweep, mop and sanitize kitchen and kitchen equipment daily
- Deliver lunches to a variety of businesses and universities across the city of chicago.
Server, Bartender and Function Director
Entertaining Company
Chicago
07.2013 - 02.2020
- Set up food stations for events ranging from weddings to retreats to bar mitzvahs that would run for up to 12 hours
- Cooperation with others of the serving team in order to get food out to tables efficiently and effectively
- Disassembling stations carefully so to ensure the clean and swift removal of rented equipment and of the venue
- Being a team member of a fast-paced events with an experienced crew that would cater events upwards of 300 persons
- Taking stock of liquor, glasses, and mixers needed for the bars while cooperating with fellow bartenders to ensure that drinks are served efficiently and swiftly
- As a Function Director (FD), responsibilities include overseeing duties and jobs given to FOH and to coordinate with the chef and his kitchen for the BOH
- Maintained a good working relationship with co-workers and management.
- At small house parties a Function director would gather the staff outside and make sure all equipment needed in the catering truck if not using clients kitchen equipment.
- Welcomed guests and offered quick assistance to handle diverse needs.
- House parties would include a small guest count of no more than 100 people depending on house size. Would require teamwork to treat clients home as if it were our own. Meaning to take care of it and be very respectful of the property. At the end of the day the catering team would clean and organize the house as if it was before the event started.
- Conduct the jobs for servers and bartenders complete including setting tables, bars, and coat check with various duties needed; especially for the unique events
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Make sure all in house and rental equipment is at the event site when brought in vans/trucks. At the end of the event equipment is counted for.
Education
Dental Assistant Program -
West Suburban College
Rolling Meadows, IL01.2021
High School -
Holy Trinity High School
Chicago, IL01.2007
Skills
- Collaboration skills
- Inventory management
- Customer service
- Food safety and compliance
- Barista certification
- Team scheduling
- Point of sale operation
- Conflict resolution
- Team building
- Time management
- Staff training and development
- Quality control
- Hiring and training
- Adaptability
- Empathy and kindness
- Problem-solving
- Effective communication
Timeline
Summer Day Camp Coordinator
Parkview Collective
06.2025 - 06.2025
Cafe Manager
Starbucks
11.2024 - Current
Barista/ Cashier
QWICK
02.2024 - Current
Prep cook/ Hot or cold stations
QWICK
02.2024 - Current
Pinky Promise Dental
04.2023 - 07.2023
Pediatric Dental Assistant
Yummy dental & Orthodontics
07.2022 - 04.2023
Manager
Cupitol Coffee & Eatery
12.2021 - 07.2022
Food Prep, Delivery
Alonti Catering Kitchen
08.2019 - 03.2020
Server, Bartender and Function Director
Entertaining Company
07.2013 - 02.2020
Dental Assistant Program -
West Suburban College
High School -
Holy Trinity High School