Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Georgina Correa

Schaumburg

Summary

Dynamic leader with a proven track record at Paylocity, enhancing client satisfaction and streamlining payroll processes. Expert in tax compliance and adept at fostering teamwork, I've driven significant improvements in service delivery and efficiency. Skilled in payroll auditing and leadership, my approach has consistently resulted in heightened efficiency and client trust.

Overview

8
8
years of professional experience

Work History

Account Manager, Preferred Accounts

Paylocity
03.2024 - Current
  • Conducted comprehensive audits of client payroll accounts to identify potential areas of improvement or risk exposure.
  • Ensured accurate calculation of employee earnings by monitoring changes in tax laws, deductions, and company policies.
  • Negotiated contracts with third-party vendors for the provision of additional services related to employee benefits administration.
  • Leveraged technology solutions such as software upgrades or integrations to enhance efficiency in payroll processing tasks.
  • Maintained a high level of professionalism in all client interactions, upholding the company''s reputation for quality service delivery.
  • Improved client satisfaction by providing timely and accurate payroll services, addressing inquiries, and resolving issues promptly.
  • Maintained up-to-date knowledge on industry trends and changes in tax laws to provide accurate advice to clients regarding their payroll needs.

Lab Supervisor

IDEXX Laboratories
03.2023 - 02.2024
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Calculated payroll deductions by accurately using Workday and processed payroll to meet preset requirements.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Managed payroll data entry and processing for 30 employees to comply with predetermined company guidelines.
  • Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.

General Manager

Walgreens
06.2017 - 03.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.

Education

Associate of Arts - Early Childhood Education

Morton College
Cicero, IL
05-2020

Skills

  • Account management
  • Leadership and team building
  • Teamwork and collaboration
  • Tax compliance
  • Client relations
  • Training and coaching
  • Payroll administration experience
  • Accounts receivable
  • Payroll auditing

Accomplishments

  • Achieved client retention through effectively helping with outstanding and complex payroll system issues.
  • Documented and resolved account payable concerns which led to increased client satisfaction and retention.
  • Supervised team of 30 staff members.

Languages

Spanish
Native or Bilingual

Timeline

Account Manager, Preferred Accounts

Paylocity
03.2024 - Current

Lab Supervisor

IDEXX Laboratories
03.2023 - 02.2024

General Manager

Walgreens
06.2017 - 03.2023

Associate of Arts - Early Childhood Education

Morton College

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Georgina Correa