Summary
Work History
Education
Skills
Timeline
Generic

ALEXANDRA MATA

Tinley Park

Summary

Proven track record in enhancing operational efficiency and ensuring workplace cleanliness, notably with ABM Industries. Excelled in system monitoring and team collaboration, achieving significant improvements in workplace safety and process optimization. Skilled in Microsoft Office and adept at conflict resolution, consistently delivering high-quality service and support.

Work History

General Cleaner

ABM Industries
Chicago
  • Ensured all areas were secure before leaving the premises at the end of shift.
  • Inspected buildings for cleanliness on a daily basis.
  • Assisted with special projects related to general cleaning duties.
  • Notified supervisor of any maintenance issues requiring attention.
  • Mixed chemicals according to manufacturer's instructions for use in cleaning processes.
  • Responded promptly to emergency situations involving spills or other accidents.
  • Observed all safety precautions while performing tasks such as operating machinery or using hazardous chemicals.
  • Sanitized countertops and other surfaces using appropriate cleaners and disinfectants.
  • Maintained janitorial equipment in proper working order.

General Cleaner

Harvard Maintenance
CHICAGO
  • Inspected buildings for cleanliness on a daily basis.
  • Assisted with special projects related to general cleaning duties.
  • Ensured all areas were secure before leaving the premises at the end of shift.
  • Notified supervisor of any maintenance issues requiring attention.
  • Mixed chemicals according to manufacturer's instructions for use in cleaning processes.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Fulfillment Associate

Amazon
Chicago
  • Worked closely with colleagues to maintain seamless workflow across duties.
  • Utilized warehouse management system to track inventory and maintain records of shipments.
  • Communicated effectively with other departments regarding order status updates.
  • Inspected incoming materials for quality assurance purposes.
  • Unloaded incoming freight with a manual pallet jack or dock leveler.
  • Labeled cartons correctly prior to shipping outbound packages.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
  • Ensured timely delivery of orders by coordinating with internal transportation team members.
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Assisted customers with pick-up orders at designated loading docks or drive-through areas.
  • Packed items according to customer's specifications and requirements.

Service Associate

Walmart
Crestwood
  • Maintained accurate records of all counted items and discrepancies.
  • Collaborated closely with store personnel to resolve issues efficiently.
  • Monitored stock movement to detect any irregularities or shrinkage.
  • Verified physical inventory of stock against store records and documents.
  • Researched pricing information for products in order to establish fair market value.
  • Reconciled physical count results against system generated counts for accuracy.
  • Participated in continual improvement initiatives focusing on optimizing operational efficiency.
  • Utilized specialized software programs for recording audit information accurately.
  • Investigated root causes for inventory errors and suggested corrective actions.
  • Assisted with ad-hoc projects as requested by management.
  • Performed cycle counts to ensure accuracy of perpetual inventories.

Education

High School Diploma -

YOUTH CONNECTION LEADERSHIP ACADEMY
Chicago, IL
05-2015

Skills

  • System monitoring
  • Log updates
  • Virtualization
  • Complaint resolution
  • Conflict resolution
  • Building rapport
  • Microsoft office expertise
  • Team collaboration

Timeline

General Cleaner

ABM Industries

General Cleaner

Harvard Maintenance

Fulfillment Associate

Amazon

Service Associate

Walmart

High School Diploma -

YOUTH CONNECTION LEADERSHIP ACADEMY

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ALEXANDRA MATA