George Pitsoulakis
Lockport
Summary
Professional with extensive experience in delivering tailored IT solutions that enhance business operations. Proven ability to translate business growth strategies into effective system designs. Utilizes knowledge of emerging technologies to recommend enhancements to existing systems and hardware.
Overview
12
12
years of professional experience
Work History
Marketing Coordinator/Property Manager
Blackstone LLC (Family Business)
Lockport/Joliet/Oak Lawn
11.2013 - Current
- Building a positive internal and external communication network between the property owner and tenants.
- Maintaining rental property portfolio worth 1+MM commercial and residential.
- Effective analysis and research into the full mortgage pipeline of inbound outbound mortgage processes for any discrepancies.
Business Systems Analyst
JP Morgan Chase & Co
Chicago
02.2022 - 02.2026
- Analyzed business requirements to support technology solutions and process improvements.
- Collaborated with stakeholders to identify gaps in systems, and gather requirements.
- Facilitated workshops to identify gaps in systems and processes for optimization.
- Developed user acceptance testing plans to ensure functional accuracy and usability.
- Coordinated with IT teams to implement system enhancements and integrations.
- Created detailed process maps to visualize workflows and identify inefficiencies.
- Lead end-to-end product development from ideation through launch in a “Agile” framework, translating customer, market, and regulatory needs into prioritized roadmaps.
Document Support Specialist
JP Morgan Chase & Co
Chicago
03.2020 - 01.2022
- Managed a printing infrastructure which provides manual printing capabilities for 300 employees in 3 countries.
- Ensured that deadlines are met with the on-time delivery of Document Time sensitive protocols
- Effective analysis and research into the full mortgage pipeline of inbound outbound mortgage processes for any discrepancies.
Education
Bachelors (B.A.) - Business Administration
Governors State University
University Park, ILSkills
- Jira and Agile methodologies
- Product strategy and roadmapping
- Loan origination software
- Regulatory compliance
- Professional Scrum Product Owner certification
- User acceptance testing
- Stakeholder management
- Production support
- Microsoft Office Suite
- Mortgage and HELOC products
- Confluence
- Technology implementation
- Workflow automation
Timeline
Business Systems Analyst
JP Morgan Chase & Co
02.2022 - 02.2026
Document Support Specialist
JP Morgan Chase & Co
03.2020 - 01.2022
Marketing Coordinator/Property Manager
Blackstone LLC (Family Business)
11.2013 - Current
Bachelors (B.A.) - Business Administration
Governors State University