Summary
Overview
Work History
Education
Skills
Timeline
Generic

George Pitsoulakis

Lockport

Summary

Professional with extensive experience in delivering tailored IT solutions that enhance business operations. Proven ability to translate business growth strategies into effective system designs. Utilizes knowledge of emerging technologies to recommend enhancements to existing systems and hardware.

Overview

12
12
years of professional experience

Work History

Marketing Coordinator/Property Manager

Blackstone LLC (Family Business)
Lockport/Joliet/Oak Lawn
11.2013 - Current
  • Building a positive internal and external communication network between the property owner and tenants.
  • Maintaining rental property portfolio worth 1+MM commercial and residential.
  • Effective analysis and research into the full mortgage pipeline of inbound outbound mortgage processes for any discrepancies.

Business Systems Analyst

JP Morgan Chase & Co
Chicago
02.2022 - 02.2026
  • Analyzed business requirements to support technology solutions and process improvements.
  • Collaborated with stakeholders to identify gaps in systems, and gather requirements.
  • Facilitated workshops to identify gaps in systems and processes for optimization.
  • Developed user acceptance testing plans to ensure functional accuracy and usability.
  • Coordinated with IT teams to implement system enhancements and integrations.
  • Created detailed process maps to visualize workflows and identify inefficiencies.
  • Lead end-to-end product development from ideation through launch in a “Agile” framework, translating customer, market, and regulatory needs into prioritized roadmaps.

Document Support Specialist

JP Morgan Chase & Co
Chicago
03.2020 - 01.2022
  • Managed a printing infrastructure which provides manual printing capabilities for 300 employees in 3 countries.
  • Ensured that deadlines are met with the on-time delivery of Document Time sensitive protocols
  • Effective analysis and research into the full mortgage pipeline of inbound outbound mortgage processes for any discrepancies.

Education

Bachelors (B.A.) - Business Administration

Governors State University
University Park, IL

Skills

  • Jira and Agile methodologies
  • Product strategy and roadmapping
  • Loan origination software
  • Regulatory compliance
  • Professional Scrum Product Owner certification
  • User acceptance testing
  • Stakeholder management
  • Production support
  • Microsoft Office Suite
  • Mortgage and HELOC products
  • Confluence
  • Technology implementation
  • Workflow automation

Timeline

Business Systems Analyst

JP Morgan Chase & Co
02.2022 - 02.2026

Document Support Specialist

JP Morgan Chase & Co
03.2020 - 01.2022

Marketing Coordinator/Property Manager

Blackstone LLC (Family Business)
11.2013 - Current

Bachelors (B.A.) - Business Administration

Governors State University
George Pitsoulakis