George Herzog
Mokena
Summary
Dynamic professional with a proven track record at Cooper's Hawk Winery and Restaurant, excelling in client support and communication. Recognized for enhancing customer experiences and collaborating effectively with teams. As a Lead Line Cook at Do-rite Donuts & Chicken, maintained high culinary standards while achieving near-perfect satisfaction scores.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Assistant
Cooper's Hawk Winery and Restaurant
03.2024 - 04.2024
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
Lead Line Cook
Do-rite Donuts & Chicken
07.2022 - 03.2024
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
Education
High School Diploma -
Lincoln-Way Central High School
New Lenox, IL05-2024
Bachelor of Science - Cybersecurity And Global Policy
Indiana University
Bloomington, ID05-2028
Skills
- Client Support
- Proficient in Communication
- Culinary Assistance
- Hospitality
- HTML5 proficiency
- SQL optimization
- CSS and bootstrap familiarity
- Python familiarity
Certification
- Google Cybersecurity Certificate Coursea February 2025
Timeline
Service Assistant
Cooper's Hawk Winery and Restaurant
03.2024 - 04.2024
Lead Line Cook
Do-rite Donuts & Chicken
07.2022 - 03.2024
High School Diploma -
Lincoln-Way Central High School
Bachelor of Science - Cybersecurity And Global Policy
Indiana University
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