Genesis Morro
Chicago
Summary
Detail oriented Legislative Aide, experienced in community engagement, constituent services and personnel management. Improved constituent services and facilitated collaboration with city officials through effective project tracking and communication. Focused on delivering interpersonal skills and enhance project management capabilities.
Overview
7
7
years of professional experience
Work History
Legislative Aide
48th Ward - Community Page
1129 W Bryn Mawr, Chicago IL 60660
01.2024 - Current
- Maintained databases of legislative contacts, tracking communications and community feedback.
- Assisted constituents with navigating government agencies and resources, providing valuable information that facilitated problem-solving efforts.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
Intern
48th Ward - Community Page
1129 W Bryn Mawr Ave Chicago IL 60660
11.2023 - 01.2024
- Researched best practices for community engagement initiatives, contributing to strategic planning discussions.
- Developed informational materials for residents, promoting awareness of local resources and services.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Supported financial forecasting by accurately processing expense reports.
Shift Leader
Blaze Pizza
6550 N Sheridan Rd Chicago IL 60626
02.2023 - 01.2024
- Increased efficiency in the kitchen by maintaining a clean workspace and ensuring all necessary ingredients were prepped for each shift.
- Demonstrated versatility by cross-training in various roles within the restaurant, including cashier, server, and prep cook positions.
- Promoted a safe work environment by adhering to food safety guidelines and maintaining proper food storage practices.
Retail Sales Associate
Ulta
2900 E Southlake Blvd, Southlake, TX 76092
11.2022 - 01.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Bartender
Cinepolis
2601 Brazos Blvd, Euless, TX 76039
05.2019 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained bar area in an organized and visually appealing manner. and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained optimal stock levels by organizing bar inventory and storage procedures.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Server
La Hacienda Ranch
5250 Hwy 121, Colleyville, TX 76034
04.2019 - 06.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TXBachelor of Science - French
Loyola University of Chicago
Chicago, IL12.2025
High School Diploma -
Colleyville Heritage Highschool
5401 Heritage Ave, Colleyville, TX 7603405.2020
Skills
- Legislative research
- Policy analysis
- Constituent services
- Policy briefing
- Public outreach
- Issue tracking
- Volunteer management
- Workforce development
- Data analysis
- Calendar scheduling
- Personnel management
- Oral communication
Accomplishments
- Achieved Participation Certificate by completing Envision Law & Trial Program with accuracy and efficiency.- 2017
- Italian Consulate : First Place by completing Italofonia: Lingua Oltre I Confini with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Italian
Limited Working
Interests
- Avid Reader
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy helping others and giving back to the community
- Volunteer Work
Timeline
Legislative Aide
48th Ward - Community Page
01.2024 - Current
Intern
48th Ward - Community Page
11.2023 - 01.2024
Shift Leader
Blaze Pizza
02.2023 - 01.2024
Retail Sales Associate
Ulta
11.2022 - 01.2023
Bartender
Cinepolis
05.2019 - 08.2022
Server
La Hacienda Ranch
04.2019 - 06.2021
Associate of Arts -
Tarrant County College
Bachelor of Science - French
Loyola University of Chicago
High School Diploma -
Colleyville Heritage Highschool