Genesis Johnson
Chicago
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Compassionate Juvenile Justice Specialist known for high productivity and efficiency in task completion. Skilled in crisis intervention, behavioral assessment, and rehabilitation strategies to support youth facing legal challenges. Excel at communication, empathy, and problem-solving, crucial for guiding young individuals towards positive life changes. Ready to leverage specialized skills to make impactful contributions in a juvenile justice setting.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Juvenile Justice Specialist
Department of Juvenile Justice
Warrenville
01.2025 - Current
- Supervision and Security: Ensuring the safety of youth in 24/7 facility settings, including monitoring movements, maintaining order, and conducting searches.
- Case Management & Rehabilitation: Developing and implementing individualized treatment plans, counseling, conducting assessments, and facilitating educational or vocational activities.
- Crisis Intervention: De-escalating tense situations, handling emergencies, and managing behavioral, emotional, or intellectual challenges.
- Documentation & Reporting: Maintaining accurate, detailed records of behavioral incidents, progress, and safety checks.
- Court Interaction: Assisting with court processes, preparing reports, and facilitating, for example, community service or restitution for youth in Diversion Programs
Medical Assistant
Midwest Express Urgent Care
River Forest
12.2022 - 10.2024
- Assisted in patient intake and registration processes.
- Prepared examination rooms and ensured cleanliness and organization.
- Recorded patient medical history and vital signs accurately.
- Administer medications or injections as directed
- Collect, label and prepare lab specimens
Patient Care Technician
Fresenius Kidney Care Dialysis
Oakpark
11.2021 - 11.2022
- Machine Operation & Maintenance: Assemble, test, prime, and clean hemodialysis machines (dialyzers), ensuring they meet safety, conductivity, and temperature standards.
- Patient Care: Monitor patients before, during, and after treatment, including taking vital signs, initiating/terminating treatment, and responding to alarms.
- Clinical Procedures: Perform venipuncture, insert needles into fistulas/grafts, and administer local anesthesia or heparin as directed.
- Safety & Compliance: Adhere strictly to infection control, sanitation protocols, and document patient treatment data in medical records.
- Patient Support: Educate patients on the dialysis process and provide emotional support.
Education
Josephinum Academy of The Sacred Heart
Chicago, ILSkills
- Leadership
- Supervision and security
- Case management
- Crisis intervention
- Documentation and reporting
- Adjustment Committee
- Excellent knowledge of providing Exceptional Customer Service skills
- Computer Skills (Microsoft Word, Microsoft Excel, EMR, Experity)
- Excellent verbal and written communication skills
- Excellent planning, organizational and problem solving skills
- Incredibly organized and have an exceptional attention to detail
Certification
- Certified Medical Administrative Assistant (CMAA) NHA EXAM in progress- March 31st-2026
- American Heart Association CPR Certification Issued 9/24/2025-Renew 9/2027
Timeline
Juvenile Justice Specialist
Department of Juvenile Justice
01.2025 - Current
Medical Assistant
Midwest Express Urgent Care
12.2022 - 10.2024
Patient Care Technician
Fresenius Kidney Care Dialysis
11.2021 - 11.2022
Josephinum Academy of The Sacred Heart