Genesis Hammonds
Montgomery,IL
Summary
Experienced worker with an array of work history in customer service, management, and providing office support. Strong focus on paying attention to detail, communication and enhancing productivity.
Easily adaptable and ready to learn new roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Post Closing Administrator
Neighborhood Loans
Downers Grove, IL
04.2025 - 02.2026
- Processed time sensitive incoming mail containing mortgages, title policies, and notes from arrival to shipping departure
- Reviewed documents for any errors
- Scanned documents into correct folders for later use
- Coordinated communication between clients, lenders, and investors to facilitate timely loan processes
Medical Only Adjuster
Illinois Public Risk Fund
Lisle, IL
06.2022 - 04.2025
- Investigated worker's compensation claims for compensability
- Completed claim process from day of injury to day injured worker returns to work
- Authorized necessary treatment, process incoming bills and document acquired medical treatment
- Communicated with members and injured workers about progress and course of treatment
Order Fulfillment/Stocker
Walmart
Naperville, IL
02.2021 - 06.2022
- Located items based on customer requests and fulfill order by packing them for shipment
- Keep products up to date and rotated properly
- Stocked shelves efficiently, ensuring products were organized and easily accessible
- Loading and unloading inventory trucks as needed
Medical Billing Clerk
Allscripts
Lisle, IL
12.2019 - 02.2021
- Processed medical claims accurately using Allscripts billing software
- Provided supporting documentation for medical and dental for patients
- Updated patient information to ensure accuracy
Surgical Technologist
U.S. Army
11.2018 - 10.2019
Assistant Manager
The Patio
Aurora, IL
09.2014 - 11.2018
- Provided detailed training to new staff as needed for positions throughout the store
- Closed and opened restaurant following company procedures to ensure a smooth process
- Developed staff schedules to optimize labor costs while maintaining service quality
- Led team in daily operations, ensuring efficient service and customer satisfaction
Education
High school diploma -
Oswego East High School
Skills
- Microsoft Office
- Organizational Skills
- Google Docs
- Customer Service
- Data Entry
- HIPAA
- CPT coding
- Attention to Detail
- Decision Making
- Leadership
Certification
Driver's License
Languages
English
Timeline
Post Closing Administrator
Neighborhood Loans
04.2025 - 02.2026
Medical Only Adjuster
Illinois Public Risk Fund
06.2022 - 04.2025
Order Fulfillment/Stocker
Walmart
02.2021 - 06.2022
Medical Billing Clerk
Allscripts
12.2019 - 02.2021
Surgical Technologist
U.S. Army
11.2018 - 10.2019
Assistant Manager
The Patio
09.2014 - 11.2018
High school diploma -
Oswego East High School