Genesee Greenlee

- Oversaw a fast-paced, high-volume restaurant environment, ensuring efficient service while maintaining a positive, welcoming atmosphere for guests.

- Provided hands-on training and mentorship to new servers, guiding them in company standards, menu knowledge, and best practices in customer service. Recognized for fostering a supportive learning environment that helped build team confidence and efficiency.

- Cultivated memorable dining experiences by engaging with guests, addressing special requests, and resolving issues promptly. Known for building customer loyalty through personalized service and attention to detail.

- Utilized in-depth knowledge of the menu and promotions to upsell items, contributing to higher average checks and revenue. Consistently achieved sales targets by confidently recommending dishes, drinks, and specialty items.

- Delivered fast, friendly service to a high volume of customers in a casual dining environment. Known for maintaining a positive and approachable demeanor, even during busy shifts, ensuring guests felt welcome and valued.

- Took orders accurately and communicated them clearly to the kitchen, ensuring timely and correct food delivery. Skilled at balancing multiple tables, managing time, and providing check-backs to keep service flowing smoothly.

- Knowledgeable about the menu, daily specials, and popular items, using this insight to recommend dishes and boost sales. Developed a reputation for making personalized suggestions that matched customers’ tastes.