Gavin Hasley
Abingdon
Summary
Direct Support Professional with a track record of enhancing the quality of life for individuals with disabilities at DD Homes. Leveraged strong work ethic and first aid knowledge to ensure client safety and compliance. Excelled in client support, demonstrating exceptional time management and flexibility. Achieved notable client satisfaction and loyalty through dedicated service and crisis intervention skills.
Professional with strong background in customer service and knack for ensuring positive shopping experience. Demonstrated ability to support team goals and adapt to changing environments. Skilled in conflict resolution, communication, and maintaining clean, organized workplace. Known for reliability and unwavering focus on achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
DD Homes
05.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Courtesy Associate
Walmart
06.2020 - 01.2023
- Maintained a clean and organized store environment for optimal shopping experience.
- Maintained strong knowledge of current promotions, sales events, and product offerings to keep customers informed.
- Collaborated closely with supervisors during shift changes ensuring seamless handover of responsibilities and store upkeep.
- Provided exceptional customer service by addressing concerns and resolving issues promptly and professionally.
- Handled customer complaints with professionalism, finding solutions that ensured customer satisfaction and loyalty.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted customers with large purchases by carrying items to vehicles.
Education
High School Diploma -
Abingdon-Avon High School
Abingdon, IL05-2022
Skills
- Time management
- Strong work ethic
- First aid and safety
- Cleanliness
- Client support
- Flexibility
- Stocking shelves
- Store maintenance
Certification
- Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
- Illinois Driver's License
- First Aid Certification
Timeline
Direct Support Professional
DD Homes
05.2024 - Current
Courtesy Associate
Walmart
06.2020 - 01.2023
High School Diploma -
Abingdon-Avon High School
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