I'm A hardworking individual that enjoys a challenge with every new opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PC Technician at Darca Begin High School
Cloud+
09.2024 - 12.2024
Provide technical support both in-person and remotely to hundreds of users,
addressing issues with Windows 7, 10, and 11, as well as Microsoft Office and
proprietary software.
Troubleshoot and resolve printing issues.
Install and configure end-user workstations, including necessary software and hardware setups and drivers.
Extensive experience in diagnosing and repairing hardware issues for both desktop and laptop computers.
Providing IT support to over 150 end-users with their work environment, troubleshooting and resolving issues
Broadcast Technician
I24NEWS
08.2021 - 03.2024
Provided fast and efficient technical support for hardware issues in control
rooms and studios.
Maintained and resolved issues with DALET GALXEY software and VIZ servers.
Established and managed communication with external vendors, including international contacts, to address and resolve service issues effectively.
PC Field Technician at Sapir College
Fidelis Group
12.2020 - 08.2021
On-Site Technical Support: Provide on-site troubleshooting and technical
support for hardware, software, and network issues at client locations.
Installation and Configuration: Set up and configure desktops, laptops, servers, printers, and other IT equipment.
Network Maintenance: Diagnose and repair network issues, including cabling, switches, and routers.
System Upgrades: Perform hardware and software upgrades, ensuring minimal disruption to users.
Jr. Network and Systems Engineer at Cloud Himalaya, Data Center & Cloud ServicesJr. Network and Systems Engineer at Cloud Himalaya, Data Center & Cloud Services