Summary
Overview
Work History
Education
Skills
Urbana Park District Soccer and travel soccer
Timeline
Generic

Garrett Cook

Urbana,IL

Summary

Dynamic leader with proven expertise in sales supervision and associate coaching, honed at Journeys Kidz. Excelled in performance management, driving team growth, and enhancing sales through effective upselling strategies. Demonstrated exceptional teamwork and collaboration, alongside adeptness in cash handling and POS operations. Achieved significant professional growth, fostering environments that exceed customer expectations.

Overview

3
3
years of professional experience

Work History

Sales Lead

Journeys Kidz
08.2024 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Store key holder for opening and closing the store
  • Responsible for nightly bank deposits

Sales Associate

Journeys Kidz
07.2024 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Crew Member

Culvers
06.2022 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Some College (No Degree) -

Parkland College
Champaign, IL

High School Diploma -

Urbana High School
Urbana, IL
12-2023

Skills

  • Stockroom management
  • Sales planning
  • Upselling strategies
  • Performance management
  • Sales supervision
  • Associate coaching
  • Teamwork and collaboration
  • Cash handling

Urbana Park District Soccer and travel soccer

Played as a committed team member in the Urbana Park District Soccer program, demonstrating leadership, teamwork, and sportsmanship on and off the field.  Participated in travel soccer tournaments, gaining experience in competitive environments and enhancing skills through rigorous training and diverse game strategies.  Actively contributed to team success by maintaining a positive attitude, supporting teammates, and consistently working to improve individual performance.

Timeline

Sales Lead

Journeys Kidz
08.2024 - Current

Sales Associate

Journeys Kidz
07.2024 - 08.2024

Crew Member

Culvers
06.2022 - 10.2022

Some College (No Degree) -

Parkland College

High School Diploma -

Urbana High School
Garrett Cook