Garret Ellenbecker
Mount Prospect
Summary
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
11
11
years of professional experience
Work History
District Manager
Potbelly Sandwich Shop
11.2019 - Current
- Lead a team of up to 10 shops.
- Ensured each shop has a great General Manager.
- Built strong teams. Identified staffing needs. Participated in recruiting, selecting, development and placement of all Managers.
- Analyzed, addressed, and improved results of the customer feedback program.
- Developed the annual business plan for the district to drive in-shop and outside of the four walls sales.
- Increased comp sales and delivered budgeted sales each period.
- I was an expert in labor costs, food costs and controls.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
General Manager Training Lead
Potbelly Sandwich Shop
12.2013 - 11.2019
- Recruit, hire, train, and coach over 20 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.
- Manage profit through controls on overtime, operational efficiencies, and reduced waste.
- Consistently exceed monthly sales goals by training FOH staff on upselling techniques and executing 3rd party sales programs.
Education
Bachelor of Science - Health Education
Illinois State University
12.2012
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Goal setting and performance metrics
- Operations management
- Team development
- Multi-unit management
- Conflict management
- Policies and procedures
- Business planning
Timeline
District Manager
Potbelly Sandwich Shop
11.2019 - Current
General Manager Training Lead
Potbelly Sandwich Shop
12.2013 - 11.2019
Bachelor of Science - Health Education
Illinois State University
Similar Profiles
Sabrina SotoSabrina Soto
Backline Coordinator at Potbelly Sandwich ShopBackline Coordinator at Potbelly Sandwich Shop
Nolan DayNolan Day
Team Member at Potbelly Sandwich ShopTeam Member at Potbelly Sandwich Shop
Annabelle HutchensAnnabelle Hutchens
Employee at Potbelly Sandwich ShopEmployee at Potbelly Sandwich Shop
Melody DeliaMelody Delia
Licensed Cosmetologist at Hair CutteryLicensed Cosmetologist at Hair Cuttery
VALENTINA ERCEGOVACVALENTINA ERCEGOVAC
Customs Entry Writer at AIT Worldwide LogisticsCustoms Entry Writer at AIT Worldwide Logistics