Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Mcgriff

Chicago

Summary

Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.

Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.

Overview

13
13
years of professional experience
2026
2026
years of post-secondary education

Work History

Restaurant Manager

Surfs Up
Maywood
07.2014 - 08.2025
  • Managed daily restaurant operations to ensure smooth service and guest satisfaction.
  • Trained and supervised staff on customer service and food safety standards.
  • Developed and implemented inventory management systems for efficient stock control.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Customer Service Cashier

McDonald's
Chicago
09.2015 - 12.2017
  • Processed customer transactions efficiently at high-volume fast-food restaurant.
  • Maintained cleanliness and organization of the front counter area.
  • Assisted customers with menu inquiries and special requests promptly.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Resolved customer complaints professionally to enhance satisfaction levels.
  • Monitored inventory levels at the register to facilitate timely restocking efforts.
  • Greeted customers and provided friendly customer service.

Restaurant Waiter

Applebee's
Chicago
04.2013 - 07.2014
  • Provided excellent customer service to enhance dining experience.
  • Took orders accurately and communicated them to kitchen staff.
  • Served food and beverages efficiently to ensure timely delivery.
  • Assisted in training new staff on restaurant procedures and service standards.

Machine Operator/Assembler

Luster
Chicago
09.2012 - 02.2013
  • Operated machinery to assemble components according to specifications.
  • Conducted quality checks on finished products to ensure compliance with standards.
  • Collaborated with team members to streamline assembly processes and improve efficiency.
  • Loaded materials into production machinery according to instructions.
  • Trained new staff members in the use of production machinery and safety protocols.

Education

6/7/2025 - Phlebotomy

Professional Healthcare Solutions
09.2024 - 05.2025

Living Free Center
Chicago, IL

Skills

  • Staff training
  • Inventory management
  • Customer service
  • Budget management

Timeline

6/7/2025 - Phlebotomy

Professional Healthcare Solutions
09.2024 - 05.2025

Customer Service Cashier

McDonald's
09.2015 - 12.2017

Restaurant Manager

Surfs Up
07.2014 - 08.2025

Restaurant Waiter

Applebee's
04.2013 - 07.2014

Machine Operator/Assembler

Luster
09.2012 - 02.2013

Living Free Center
Gabrielle Mcgriff