Gabriella LaGow
Lostant
Summary
Motivated worker with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in customer service, multitasking, and time management, consistently delivering positive experiences for clients.
Overview
2
2
years of professional experience
Work History
Lobby Attendant
Grand Bear Lodge
Utica
05.2025 - Current
- Maintained cleanliness and organization in public areas to enhance visitor comfort.
- Conducted regular cleaning tasks, including dusting furniture, vacuuming carpets, and disinfecting high touch surfaces.
- Assisted guests with inquiries, providing directions to various facilities.
- Collaborated with maintenance staff to resolve facility issues promptly.
- Greeted guests, patrons, and visitors to create a welcoming atmosphere.
- Handled guest complaints professionally, ensuring satisfaction and resolution.
- Provided detailed information about services, amenities, and hotel features.
- Engaged with guests through friendly interactions to improve overall experience.
Stocker/Unloader Associate
Walmart
Princeton
08.2024 - 05.2025
- Stocked shelves with merchandise to maintain organized displays and enhance accessibility.
- Assisted customers in locating products, ensuring prompt service and satisfaction.
- Operated pallet jacks and hand trucks for efficient movement of stock.
- Ensured compliance with safety standards while handling products to minimize risk.
- Collaborated with team members to complete restocking tasks efficiently and effectively.
- Maintained a neat and orderly workspace to prevent accidents and injuries.
- Lifted materials of varying weights regularly to support restocking efforts.
Shift Leader
Clean Getaway Car Wash
Peru
09.2023 - 08.2024
- Supervised team members to enforce operational standards and procedures.
- Conducted inventory checks to maintain stock levels and minimize waste.
- Resolved customer inquiries and complaints promptly to improve experience.
- Assisted in training new employees on company policies and service practices.
- Ensured comprehensive staff training on job duties and safety protocols.
- Verified accuracy of daily sales reports prior to submission for management review.
- Facilitated customer assistance with product selection and inquiries.
- Performed cashier duties, including payment processing and change issuance.
Auto Detailer
Enterprise Rent-A-Car
Peru
11.2023 - 07.2024
- Vacuumed vehicle interiors to eliminate dirt and debris from upholstery and carpets.
- Cleaned vehicles to uphold quality standards and enhance overall appearance.
- Conducted thorough inspections for scratches, dents, and imperfections to ensure quality control.
- Managed inventory of cleaning supplies to guarantee availability for daily operations.
- Collaborated with team members to efficiently complete detailing projects.
- Trained new employees on proper techniques for effective vehicle detailing.
- Washed various types of vehicles daily using both hand and automated methods.
- Dried vehicle exteriors with microfiber towels to prevent water spots.
Education
High School Diploma -
Illinois High School
Illinois07-2024
Skills
- Facility management and maintenance
- Customer service and assistance
- Inventory management and cash handling
- Safety compliance and problem solving
- Attention to detail and complaint resolution
- Guest engagement and relationship building
- Time management and reliability
- Verbal and written communication
- Team leadership skills
- Product expertise
- Staff engagement strategies
Affiliations
I enjoy listening to music, being outdoors, and taking care of animals! I also enjoy being around others & learning about others around me.
Timeline
Lobby Attendant
Grand Bear Lodge
05.2025 - Current
Stocker/Unloader Associate
Walmart
08.2024 - 05.2025
Auto Detailer
Enterprise Rent-A-Car
11.2023 - 07.2024
Shift Leader
Clean Getaway Car Wash
09.2023 - 08.2024
High School Diploma -
Illinois High School
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