Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriela Pishtyalova

Streamwood

Summary

Mission-driven healthcare professional with expertise in project management and data-driven decision making, developed through graduate-level research and hands-on program coordination. Passionate about advancing health equity and expanding access to quality care. Committed to transforming healthcare systems through forward-thinking leadership, rigorous research, and innovative strategies that enhance patient experience, streamline operations, and foster cross-team collaboration to build a more compassionate, inclusive, and efficient healthcare environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Graduate Student Research Assistant

Loyola University of Chicago
08.2025 - Current
  • Support the design and implementation of AI-based tools aimed at optimizing scheduling and operational efficiency in clinical settings
  • Conduct data analysis and literature reviews to support evidence-based decision-making
  • Assist in planning and executing interdisciplinary projects addressing real-world healthcare challenges

Program Coordinator

MENA Community Center
07.2025 - Current
  • Lead coordination and operations of ESL programs for youth and adults.
  • Manage instructional team and facilitators to ensure high-quality service delivery.
  • Establish strategic partnerships with external organizations, expanding program reach and impact.
  • Oversee program logistics, including scheduling, registration, and resource allocation.


Case Manager

MENA Community Center
04.2024 - Current
  • Deliver comprehensive case management services to immigrant, refugee, and low-income clients, assisting with healthcare access, social service applications (Medicaid, SNAP), and immigration paperwork
  • Conduct thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
  • Advocate for clients with Limited English Proficiency (LEP), ensuring culturally and linguistically appropriate care
  • Maintain detailed client records and coordinated referrals to external resources, ensuring compliance with regulations and confidentiality requirements.

Education

MHA - Master's in Healthcare Administration

Loyola University of Chicago
Chicago, IL
05-2026

Bachelor of Science - Health Sciences

DePaul University
Chicago, IL
11-2024

Skills

  • Project Management
  • Lean Process Improvement (DMAIC Framework)
  • Time Management & Task Prioritization
  • Quality Improvement & Problem-Solving
  • Data-Driven Decision Making
  • Stakeholder Communication & Collaboration
  • Team collaboration

Certification

  • Adult Mental Health First Aid, National Council for Mental Wellbeing (Issued July 2025 – Expires July 2028)
  • Biomedical Research - Basic/Refresher, CITI Program (Issued June 2025 – Expires June 2027)
  • Six Sigma White Belt, The Council for Six Sigma Certification (Issued April 2025)
  • Russian Language Proficiency Certificate, LanguageLine Solutions
  • Trained Interpreter – Russian and Bulgarian, DuPage Federation

Languages

English
Native or Bilingual
Russian
Professional Working
Bulgarian
Native or Bilingual

Timeline

Graduate Student Research Assistant

Loyola University of Chicago
08.2025 - Current

Program Coordinator

MENA Community Center
07.2025 - Current

Case Manager

MENA Community Center
04.2024 - Current

MHA - Master's in Healthcare Administration

Loyola University of Chicago

Bachelor of Science - Health Sciences

DePaul University
Gabriela Pishtyalova