Gabriela Calderon Chiriboga
Chicago,IL
Summary
Dedicated and detail oriented professional with a strong background in administrative support and organizational tasks, currently pursuing career advancement in a dynamic office environment. Recognized for excellent written and verbal communication skills, proficiency in Microsoft Office Suite, and a proactive approach to managing office operations. Brings a unique combination of problem solving abilities and multitasking expertise to deliver efficient, client focused support and contribute to operational excellence in a fast-paced setting.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant/Scribe/Front Desk Receptionist
The Pazio Institute
01.2025 - 07.2025
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed appointments and meetings.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Medical Assistant/Receptionist
Lau Medical
02.2024 - 01.2025
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Verifying health insurance
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Checked patient insurance, demographic, and health history to keep information current.
- Completed clerical duties and tasks for clinic administration.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant / Secretary
Advanced Foot Care Center
08.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified patient insurance coverage and collected required co-payments.
Teacher's Assistant
Taylor Business Institute
02.2022 - 12.2022
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
- Supported classroom activities, tutoring, and reviewing work.
- Helped in administrative activities at Educational office
Medical Resident
Hospital de Especialidades Carlos Andrade Marin
01.2017 - 01.2020
- Performed as a physician under direct or indirect supervision of attendings in Cardiothoracic surgery area
- Completed a schedule of Monday til Friday with 24 hours shifts every 4 days.
- Was in charge of medical interns that did 24 hours shifts with me. Taught them procedures.
Rural Doctor
Ecuador' Health Ministry - Centro Urbano
01.2016 - 01.2017
- Provided services as rural doctor in the place assigned by Ecuadorian's government for 1 year lapse.
- Created projects for patients allowing them to maintain follow ups and sticking accordingly with their prescriptions in case of chronic diseases, like high blood pressure or diabetes.
- Taught and created projects for medical interns assigned.
Medical Resident
Clinical Galenus
05.2015 - 01.2016
- Took care of patients before and after surgery
- Scrubbed in surgeries with my attendings
- Took care of minor clinic's emergencies
- Evaluated patient histories, complaints, and current symptoms
- Identified serious conditions and emergency situations and immediately referred to hospital for prompt care
- Collected, recorded and maintained patient information, medical history and examination results
Vendor
Cedar Point - Cedar Fair
06.2011 - 08.2011
- Selling food to guests during summer as an exchange program
- Developed and maintained strong working relationships with professionals within assigned territory
- Developed, maintained and utilized diverse client base
Vendor
Cedar Point - Cedar Fair
06.2010 - 08.2010
- Selling food to customers at Cedar Point amusement park during summer
- Built and maintained strong relationships with wholesalers
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Developed, maintained and utilized diverse client base
Education
BBA - Marketing
Midwestern Career College
Chicago04-2027
BBA - Business Administration
Midwestern Career College
Chicago, IL04-2025
Medical Certification - Medicine
Kaplan Medical
Chicago, IL05-2025
MEDICAL DOCTOR/SURGEON - Medicine
Universidad Catolica Del Ecuador
Quito, Ecuador04-2019
QUEMICAL - BIOLOGICAL - BIOLOGY
Colegio Letort
Quito, Ecuador06.2008
Skills
- Team building and supervision
- Conflict resolution techniques
- Medical office administration
- Clinical leadership
- Critical thinking
- Clinical flow management
Accomplishments
- Estudio de la oportunidad, complicaciones durante la estancia hospitalaria y factores asociados al retraso en la resolución quirúrgica de pacientes entre 12 - 65 años con diagnóstico de apendicitis en el Hospital Carlos Andrade Marín (HCAM) en el período de enero a diciembre del 2014. Estudio descriptivo retrospectivo.
URI: http://repositorio.puce.edu.ec/handle/22000/10459
Fecha: 2016
- Ruptura ventricular derecha: aspectos clínico terapeúticos (Right ventricular rupture: clinical-therapeutical aspects). Revista Latinoamericana de Hipertensión. Vol. 14 - Nº 2, 2019
URI: https://www.revhipertension.com/rlh_2_2019 /ruptura_ventricular_derecha.pdf. Fecha: 2019
Certification
- XLVII Jornadas Internacionales de Cardiología” 2012
- Primeras jornadas de antibióticoterapia y radiología básica” 2012
- Basic Life support (APROVED) 2024
- “XVI Congreso Ecuatoriano de Sociedad Ecuatoriana de neurología y XV Jornadas LECE” 2013
- “CURSO ACLS Clínica DAME” (APROVED) 2019
- "CURSO PALS Clínica DAME” (APROVED) 2019
- OET MEDICAL: Approved
- The National Society of Leadership and Success
Languages
English
Full Professional
Spanish
Native or Bilingual
Skills
- Set Appointments
- Call Reception
- Insurance Confirmation
- Database Administration
- Multitasking and Time Management
Timeline
Lead Medical Assistant/Scribe/Front Desk Receptionist
The Pazio Institute
01.2025 - 07.2025
Medical Assistant/Receptionist
Lau Medical
02.2024 - 01.2025
Medical Assistant / Secretary
Advanced Foot Care Center
08.2023 - 12.2023
Teacher's Assistant
Taylor Business Institute
02.2022 - 12.2022
Medical Resident
Hospital de Especialidades Carlos Andrade Marin
01.2017 - 01.2020
Rural Doctor
Ecuador' Health Ministry - Centro Urbano
01.2016 - 01.2017
Medical Resident
Clinical Galenus
05.2015 - 01.2016
Vendor
Cedar Point - Cedar Fair
06.2011 - 08.2011
Vendor
Cedar Point - Cedar Fair
06.2010 - 08.2010
BBA - Marketing
Midwestern Career College
BBA - Business Administration
Midwestern Career College
Medical Certification - Medicine
Kaplan Medical
MEDICAL DOCTOR/SURGEON - Medicine
Universidad Catolica Del Ecuador
QUEMICAL - BIOLOGICAL - BIOLOGY
Colegio Letort
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