Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gabriel Jaja

Gabriel Jaja

Peoria

Summary

Experienced with quality management processes and methodologies. Utilizes comprehensive quality control techniques to enhance product standards and ensure compliance. Strong understanding of team leadership and continuous improvement strategies.

Overview

4
4
years of professional experience

Work History

Quality Managaer

Caterpillar Inc
Peoria, IL
02.2025 - Current
  • Led a team of eight direct reports
  • Developed and implemented quality control procedures to ensure compliance with industry standards.
  • Collaborated with cross-functional teams to identify process improvements and reduce defects.
  • Conducted root cause analysis to address quality issues and drive corrective actions.
  • Trained and mentored staff on quality management best practices and tools.
  • Developed Statistical Process Control Metrics across four Regional SOS Labs.

Lead Reactive Technical Support

Caterpillar
East Peoria, IL
08.2022 - 01.2025
  • Recommended permanent corrective action based on root cause analysis of recurring quality issues.
  • Created documentation outlining a specific reactive quality process flow.
  • Engaged in team collaboration with operations, supply chain, logistics, and engineering to resolve issues related to supplier and internal quality.
  • Led cross-functional team projects aimed at enhancing quality efficiency and minimizing quality stoppages at POU.
  • Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for quality.
  • Reported out key metrics (Infinity) related to product quality including defect rates, COPQ, and Rework cost.

Education

Associate of Science - Supply Chain Management

Illinois Central College
East Peoria, IL

Skills

  • Supply Chain Management
  • Team Collaboration
  • Critical Thinking
  • Attention to Detail
  • Corrective Action Planning
  • Team Leadership
  • Root Cause Analysis
  • Quality processes

Timeline

Quality Managaer

Caterpillar Inc
02.2025 - Current

Lead Reactive Technical Support

Caterpillar
08.2022 - 01.2025

Associate of Science - Supply Chain Management

Illinois Central College
Gabriel Jaja